The Office of the Chief Justice is seeking qualified individuals for two ICT Support Coordinator vacancies. The successful candidates will join a dedicated team responsible for providing first-line IT support and ensuring efficient IT operations within their respective provincial service centres.
This is an exciting opportunity for IT professionals to contribute to the judicial system’s technological framework and support its users.
About the ICT Support Coordinator Vacancies
- Position: ICT Support Coordinator
- Salary: R444,036 – R532,602 per annum (Level 09)
- Number of Posts: 2
- Locations: Eastern Cape Provincial Service Centre and Mpumalanga Provincial Service Centre
Minimum Qualifications:
- Grade 12 certificate.
- Three-year National Diploma in Computer Science/Information Technology or an equivalent qualification at NQF level 6 with 360 credits, as recognized by SAQA.
- A minimum of three years’ experience in the ICT environment.
- Advanced Certificate in ITIL (an added advantage).
- One year of end-user training experience.
- Valid driver’s license.
- CompTIA A+/N+, ITIL Foundations, COBIT 5, CompTIA Security+ certifications.
- Service Desk Institute or Service Desk Analyst International Certification.
Skills and Competencies:
- Proficiency in Help Desk first-line support.
- Knowledge of Government prescripts, regulations, and laws.
- Experience in creating user training manuals, guidelines, and procedures.
- Budget drafting skills.
- Evaluation of End-User Training.
- Familiarity with the Public Sector IT environment, LAN, project, and change management.
- Experience in IT and general asset management.
- Project and systems management.
- Network administration skills.
- Technical skills.
- Problem-solving and analytical skills.
- Good interpersonal relations.
- Training and presentation skills.
- Planning and organizing abilities.
- Customer service orientation.
- Above-average communication skills.
Duties
The ICT Support Coordinator will be responsible for:
- Providing support to IT first-line and liaising with end-users and LAN support.
- Conducting infrastructural assessments and coordinating all IT-related activities within high courts.
- Liaising with contracted service providers at the provincial level.
- Facilitating functional training on business system applications.
- Providing customer relation support to users.
Enquiries
- Mpumalanga: Technical/HR related enquiries: Mr. S Zwane / Mr. MV Maeko, Tel No: (013) 758 0000
- Eastern Cape: Technical/HR related enquiries: Mr. S Mponzo, Tel No: (043) 726 5217
Application Process
Eastern Cape:
- Quoting the relevant reference number (2024/53/OCJ), direct your application to:
- The Provincial Head, Office of the Chief Justice, Private Bag X13012, Cambridge 5206, East London.
- Applications can also be hand-delivered to 59 Western Avenue, Sanlam Park Building, 2nd Floor, Vincent 5242, East London.
Mpumalanga:
- Quoting the relevant reference number (2024/54/OCJ), direct your application to:
- The Provincial Head: Office of the Chief Justice, Private Bag X20051, Mbombela, 1211.
- Applications can also be hand-delivered to Mpumalanga Division of the High Court, Office of the Chief Justice Provincial Service Centre, 311 Samora Machel Drive, Mbombela, 1200.
The Office of the Chief Justice is committed to employment equity and will give preference to candidates in line with its employment equity goals.
Pre-Entry Practical Exercise:
All shortlisted candidates for the ICT Support Coordinator vacancies will undertake a pre-entry practical exercise to assess their suitability based on the post’s technical and generic requirements.
If you are an experienced ICT professional looking for a challenging and rewarding opportunity, the ICT Support Coordinator vacancies at the Office of the Chief Justice could be the perfect fit for you. With competitive salaries and the chance to work within the judicial system, these positions offer an exciting career path. Don’t miss this chance to advance your career and make a significant impact in the public sector.
To apply, ensure you meet all the requirements and follow the application process for your desired location. Submit your application by quoting the relevant reference number and forwarding your documents to the appropriate address listed above. For further information, contact the provided technical/HR enquiry numbers.
Take the next step in your career by applying for one of the ICT Support Coordinator vacancies. Join the Office of the Chief Justice and help enhance the efficiency and effectiveness of IT operations within the South African judicial system. Apply now and be a part of this dynamic team!