Capitec Bank Ltd is searching for dynamic, self-motivated Customer Service Agents to join our team and be a part of our mission to make banking better for everyone. If you are passionate about providing excellent client service and eager to learn and grow within the banking sector, this could be the perfect role for you.
Customer Service Agents Job listings
1. Port St Johns, Eastern Cape Position
- Job Opportunity: Customer Service Agents – Bank Better Champion
- Date: 23 Jul 2024
- Location: Port St Johns, Eastern Cape, ZA
- Company: Capitec Bank Ltd
Capitec Bank Ltd is on the lookout for energetic, self-motivated individuals who share a passion for service in the banking industry. If you want to be part of a dynamic team that makes banking better for everyone, follow the steps below to join our journey.
Responsibilities
As a Customer Service Agent at Capitec Bank, you will:
- Welcome clients and manage the branch flow efficiently through effective queue management.
- Provide excellent client service.
- Assist clients at the ATM and guide them on completing transactions through remote or self-service channels.
- Gain the necessary knowledge, skills, and experience required for service consulting.
Minimum Requirements
- Some client service experience within a retail, financial, or banking environment.
- Grade 12 National Certificate or Vocational equivalent.
- Additional knowledge of bank branch environments and Capitec Bank products and business processes.
- Basic calculation skills.
- Ability to engage effectively with people.
- Clear understanding of personal aspirations, ambition, and a keen willingness to learn.
- Detailed knowledge of bank branch environments.
- Familiarity with Capitec Bank’s products and internal business processes.
- Strong communication skills.
- Proficiency in computer literacy (MS Word, MS Excel, MS Outlook).
- Excellent interpersonal and relationship management skills.
Conditions of Employment
- Clear criminal and credit record.
- Fingerprints must be detectable/recognisable on Capitec Bank’s internal electronic banking system.
- Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.
How to Apply
If you meet the stipulated requirements, submit your application through the link below:
2. Eerste River, Western Cape Position
- Job Opportunity: Customer Service Agents – Bank Better Champion
- Date: 24 Jul 2024
- Location: Eerste River, Western Cape, ZA
- Company: Capitec Bank Ltd
Capitec Bank Ltd continues to seek energetic, self-motivated individuals who are passionate about service in the banking industry. Join us and be part of our journey to make banking better. Follow the steps below to apply.
Responsibilities
As a Customer Service Agent at Capitec Bank, your responsibilities include:
- Welcoming clients and managing branch flow efficiently through effective queue management.
- Providing excellent client service.
- Assisting clients at the ATM and guiding them on completing transactions through remote or self-service channels.
- Gaining the necessary knowledge, skills, and experience required for service consulting.
Minimum Requirements
- Grade 12 National Certificate or Vocational equivalent.
- Additional knowledge of bank branch environments and Capitec Bank products and business processes.
- Basic calculation skills.
- Ability to engage effectively with people.
- Clear understanding of personal aspirations, ambition, and a keen willingness to learn.
- Detailed knowledge of bank branch environments.
- Familiarity with Capitec Bank’s products and internal business processes.
- Strong communication skills.
- Proficiency in computer literacy (MS Word, MS Excel, MS Outlook).
- Excellent interpersonal and relationship management skills.
Conditions of Employment
- Clear criminal and credit record.
- Fingerprints must be detectable/recognisable on Capitec Bank’s internal electronic banking system.
- Capitec is committed to diversity, and where feasible, all appointments will support the achievement of our employment equity goals.
How to Apply
If you meet the stipulated requirements, submit your application through the link below:
Join Capitec Bank Ltd as a Customer Service Agent and be a key player in delivering exceptional service to our clients. Whether you’re based in Port St Johns or Eerste River, you’ll be part of a team dedicated to enhancing the banking experience. At Capitec, we believe in fostering growth and providing opportunities for our employees to excel.
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