Eskom Non-Technical Learnerships and Internships Programme for 2024 are now open for applications. These Eskom programmes are more than just an internship; they are a launchpad for your career in one of South Africa’s most vital sectors. Do not miss out on this chance to ignite your potential!
Eskom Non-Technical Learnerships and Internships Overview
Company : Eskom
Location : South Africa
Closing date: 27 December 2023
1. Learner Intern Non-Technical Diploma (Distribution) Emalahleni (Mpumalanga) x5
Vacancy type: External
Reference Number: MP LNE400
Area of Speacialization : To undergo a Training Programme in the Contact Centre
Department : Contact Centre
Business Unit : Limlanga Cluster
Location: Emalahleni, Mpumalanga
Apply Online
2. Learner Intern Non-Technical Diploma (Distribution) Polokwane (Limpopo) x5
Vacancy type: External
Reference Number: LP LNE401
Area of Speacialization : To undergo a Training Programme in the Contact Centre
Department : Contact Centre
Business Unit : Limlanga Cluster
Location : Polokwane, Limpopo
Apply Online
Minimum Requirements
- Qualifications: Applicants for the Eskom Non-Technical Learnerships and Internships must have completed a 3-year National Diploma or National N Diploma. These qualifications should be in relevant fields such as Business Management, Communication, Marketing, Commerce, Social Science, Accounting, or Finance.
- Education Level: The qualifications should meet the National Qualifications Framework (NQF) level 6, which ensures a certain standard of academic proficiency and practical skills.
- Credit Requirements: The diploma must comprise 240 credits. This credit requirement indicates the volume of learning required for the qualification, ensuring that the applicant has undergone comprehensive education and training in their field.
Skills and Competencies
- Ability to Deal with Stress: This involves maintaining composure and effective performance under pressure. Candidates should be resilient and adaptable in high-stress situations.
- Planning and Organizing Skills: This requires the ability to efficiently manage time and resources to achieve objectives. Candidates should demonstrate strategic thinking and prioritization.
- Customer Service and Product Skill: Involves understanding customer needs and delivering service excellence. Familiarity with the company’s products and services is key.
- Telephone Skills: This includes clear communication, active listening, and courteous interaction over the phone.
- Computer Skills: Proficiency in various computer applications and systems is essential for efficiently handling tasks and data management.
- Communication Skills: Effective verbal and written communication is crucial. This includes the ability to convey information clearly and understand others’ messages.
- Effective Time Management: This involves efficiently managing one’s time to ensure tasks are completed within deadlines.
Key Responsibilities
Eskom Non-Technical Learnerships and Internships key responsibilities include but are not limited to:
- Handling Inbound Interactions: Addressing incoming customer queries and providing information or solutions as needed.
- Handling Back-Office Activities: Includes non-technical dispatch and follow-up tasks, ensuring smooth operational flow.
- Handling Multi-Media Activities and Outbound Campaigns: Involving proactive customer interactions through various media channels for campaigns and promotions.
- General Customer Interaction and Service Improvement: Engaging with customers to enhance their experience and improve service quality.
- Supporting Marketing, Sales, and Customer Service Processes: Assisting in these areas to ensure cohesive business operations.
- Vending, Prepaid, and Easy Pay Services: Managing and supporting services related to vending, prepaid systems, and easy pay options.
Related: Eskom Graduate In Training Internships 2024
Contact Eskom
For assistance with the advertised Eskom Non-Technical Learnerships and Internships, candidates can reach out via email to recruitmentdx@eskom.co.za.
Eskom Non-Technical Learnerships and Internships Disclaimer
Eskom has a transparent recruitment policy. If applicants do not receive communication within 28 days after the closing date, they should consider their application unsuccessful. Eskom emphasizes its commitment to equality, employment equity, and diversity. In line with its equity plan and goals, preference might be given to candidates from under-represented groups, although this is not a limiting factor. Eskom also encourages individuals with disabilities to apply, demonstrating its inclusive approach to employment. Eskom reserves the right not to fill the positions as advertised, reflecting its commitment to finding the most suitable candidates for its needs.
Conclusion
The Eskom Non-Technical Learnerships and Internships are more than just an internship; they are a launchpad for your career in one of South Africa’s most vital sectors. Don’t miss out on this chance to ignite your potential!