The SAQA Qualification Verification service is an essential tool for employers, recruiters, and individuals in ensuring that academic qualifications achieved within South Africa are authentic and properly recorded. The South African Qualifications Authority (SAQA) provides this service to help maintain the credibility of the education system and ensure that employers hire qualified candidates with legitimate credentials.
This article serves as a comprehensive guide to understanding the SAQA Qualification Verification process for private and public sector clients, as well as individuals seeking verification letters.
Understanding SAQA’s Role
SAQA is responsible for maintaining the National Learners’ Records Database (NLRD), which is the central repository of information on all qualifications achieved at South African institutions that are registered on the National Qualifications Framework (NQF). The database not only contains information on qualifications but also on unit standards, professional designations, and recognized professional bodies.
Through its SAQA Qualification Verification service, SAQA enables organizations and individuals to confirm that the qualifications reflected on the NLRD are accurate, safeguarding both the integrity of the education system and the credibility of qualifications.
What is the SAQA Qualification Verification Service?
The SAQA Qualification Verification service allows users to verify qualifications achieved at South African providers as recorded on the NLRD. This service is available to:
- Private Sector Clients (Employers): Organizations or employers in the private sector seeking to confirm the qualifications of potential or current employees.
- Public Sector Clients (Employers): Government agencies or institutions that need to verify the qualifications of their workforce or new hires.
- Individuals: People who want to obtain a verification letter confirming their qualifications obtained from South African providers.
What is Not Included in the SAQA Qualification Verification Service?
The following are not part of the SAQA Qualification Verification service:
- Verification of short courses.
- Verification of foreign qualifications.
- Verification of professional designations.
Why SAQA Qualification Verification is Important
The SAQA Qualification Verification process is a critical step in the recruitment and employment process. It helps ensure that qualifications are authentic and align with what candidates or employees have presented. Employers can avoid hiring underqualified or fraudulent candidates, thus saving time, resources, and potential legal issues. For individuals, it is a way to substantiate their educational achievements and prove their credibility to potential employers or institutions.
How to Access the SAQA Qualification Verification Service
1. Private Sector Clients
If you are a private sector client, such as a corporate entity or recruitment agency, you can access SAQA’s verification service by following these steps:
- Complete the Verification Agreement: Download and fill in the Verification Agreement specifically for private sector clients. This agreement outlines the terms and conditions of using the SAQA Qualification Verification service.
- Request a Quotation: Use the provided template to request a quotation based on the number and type of qualifications you wish to verify.
- Submit the Required Documentation: Email the completed agreement and request form to verifications@saqa.org.za with the necessary details.
- Pay the Applicable Fees: New tariffs are effective from 01 May 2024, so ensure you are aware of the updated pricing structure when making your request.
- Consent Form Submission: Ensure that the consent form for verification of qualifications is signed by the person whose qualifications are being verified.
2. Public Sector Clients
Public sector clients follow a similar process to that of private sector clients when using the SAQA Qualification Verification service. The key steps include:
- Fill in the Verification Agreement for Public Sector Clients.
- Request a Quotation: Use the designated template to request a quotation.
- Submit Required Documentation: Email the completed forms to verifications@saqa.org.za.
- Consent Form Submission: Make sure the consent form is completed and signed.
- Pay the New Tariffs: The updated tariffs, effective from 01 May 2024, are applicable to public sector clients as well.
3. Individuals Seeking Verification Letters
For individuals looking to obtain a verification letter confirming their qualifications, the SAQA Qualification Verification process is slightly different:
- Request a Verification Letter: Send an email to verificationsletter@saqa.org.za with the subject line “Verification Letter – Quotation.”
- Attach Necessary Documentation: Include your full name, ID number, and certified copies of your qualifications. The certification should not be older than 3 months.
- Consent Form: Attach a signed consent form allowing SAQA to access your records for verification purposes.
- Await Response: The minimum turnaround time for an outcome is 25 working days. Be sure to check your email, including spam folders, for any correspondence from SAQA.
New Tariffs for SAQA Qualification Verification Services
SAQA has introduced new tariffs for its SAQA Qualification Verification services, effective from 01 May 2024. The updated pricing structure is applicable to both private and public sector clients. Before submitting your request, ensure you have reviewed the new tariffs to avoid any processing delays.
Key Considerations:
- Tariffs may vary based on the number of qualifications verified.
- Additional charges may apply for expedited services.
- Ensure all forms are accurately completed to prevent unnecessary delays.
Extracts from the National Learners’ Records Database (NLRD)
The National Learners’ Records Database (NLRD) is an essential tool for managing information on South African qualifications. Individuals can request an extract of their information from the NLRD by following these steps:
- Complete and Sign the Consent Form.
- Submit Certified Copies: Attach a certified copy of your ID Book/Card/Passport and the signed consent form. The certification should not be older than 3 months.
- Send the Request: Email the documentation to verifications@saqa.org.za with the subject line “Extract from the NLRD.”
- Receive the Extract: Within 20 working days, a copy of your information will be sent to your designated email. Please note that the extract is not a certificate and does not replace the SAQA Qualification Verification process.
Important Points to Remember
- Always use the designated email addresses for requests to avoid delays.
- Double-check that all forms and documentation are correctly completed and signed.
- Be aware of the turnaround times and tariff updates when making your requests.
Related: Matric Certificate Replacement: How to Replace a Lost or Damaged Certificate
The SAQA Qualification Verification service is a valuable resource for employers, government agencies, and individuals to confirm the legitimacy of South African qualifications. By providing these services, SAQA helps maintain the integrity of the South African education system and supports the process of recognizing legitimate educational achievements.
If you’re a private or public sector client, or an individual seeking a verification letter, following the steps outlined in this guide will ensure a smooth and efficient SAQA Qualification Verification process. For more information, visit the SAQA website or contact the verification team at verifications@saqa.org.za.