The KwaZulu Natal Department of Community Safety and Liaison is seeking a highly qualified and experienced individual to fill the position of Principal Personnel Officer. This is an exciting opportunity for someone with a passion for public service and a commitment to making a difference in the lives of others.

If you have the qualifications and experience required, we encourage you to apply.

Principal Personnel Officer Vacancy Overview

  • Reference Number: CSL01/2024
  • Job title: Principal personnel Officer
  • Closing Date: 19 April 2024
  • Department: Community Safety and Liason
  • Location – Province:  Kwazulu-Natal
  • Location – Town / City: Pietermaritzburg
  • Salary Level: 07 (Seven)
  • Enquiries: Mr V. Parthab Tel no: (033) 3419300)

Requirements and Qualifications:

  • A Senior Certificate or its equivalent is mandatory, setting the foundation for a role that demands sophisticated understanding and application of human resource management principles.
  • A Bachelor’s Degree in Human Resources Management, Industrial Psychology, or related fields is highly advantageous, providing a deeper theoretical and practical understanding of the intricacies involved in human resource practices.

Professional Experience:

  • A minimum of three years of relevant experience in the Human Resource Management field is required. This experience should include hands-on involvement in HR operations, policy implementation, and staff management.
  • Previous experience in a government or public sector environment is desirable, offering familiarity with the unique challenges and responsibilities associated with public service HR management.

Technical Skills and Knowledge:

  • Profound knowledge of the Public Service Act and Regulations, Public Finance Management Act (PFMA), and HR systems, notably “PERSAL,” is crucial for effective personnel management.
  • Familiarity with Public Service prescripts relating to HRM, the Basic Conditions of Employment Act, and the Labour Relations Act, ensuring compliance and ethical management within the workplace.
  • Advanced computer literacy is required, including proficiency in information extraction, presentation creation, and data capturing software. Experience with HR Information Systems (HRIS) and Microsoft Office Suite is preferred.

Soft Skills:

  • Exceptional communication skills are vital, both verbal and written, enabling clear and effective dissemination of information, policy, and procedures across all levels of the organization.
  • Strong problem-solving skills, with the ability to develop innovative solutions to HR challenges and enhance organizational efficiency.
  • Excellent interpersonal relations, with a demonstrated ability to manage, motivate, and engage with staff effectively, fostering a positive work environment and culture.
  • Advanced report writing skills, with the competency to produce detailed, analytical, and informative reports on HR metrics, performance, and strategic initiatives.

Additional Requirements:

  • Certification or ongoing education in Human Resource Management or related fields is advantageous, showing a commitment to professional development and staying current with HR best practices.
  • Leadership and team management experience, including the ability to mentor, guide, and develop HR team members, promoting continuous improvement and skill development within the department.


Human Resource Administration Services:

  • Oversee and ensure the efficient operation of all human resource administration activities, including but not limited to employee records management, leave administration, and HR compliance auditing. This involves maintaining up-to-date and accurate employee files, ensuring all HR activities are in compliance with governmental laws and regulations.

Guidelines for Conditions of Service and Employee Benefits:

  • Develop, implement, and periodically review policies and guidelines related to conditions of service, employee benefits, and welfare programs. This includes liaising with insurance providers, managing the department’s benefits plans, and ensuring that all employees are informed of their benefits and entitlements.

Remuneration Processing:

  • Manage the end-to-end process of employee remuneration, including salary processing, deductions, allowances, and bonuses. Work closely with the finance department to ensure timely and accurate payroll operations. Address and resolve any payroll discrepancies or queries from employees.

Selection, Appointment, and Placement:

  • Lead the recruitment and selection process, ensuring it is conducted fairly, transparently, and efficiently. This encompasses job posting, screening applications, coordinating interviews, and selecting candidates. Oversee the appointment process and ensure successful candidates are placed in roles that match their skills and departmental needs.

Effective Staff Supervision:

  • Provide leadership and direction to the HR team, ensuring high levels of performance and team cohesion. Conduct performance appraisals, identify training needs, and support the professional development of HR staff. Foster a positive work environment that encourages teamwork and continuous improvement.

Strategic HR Management:

  • Contribute to the strategic planning of the department by advising on HR-related matters, workforce planning, and talent management strategies. Analyze HR metrics and data to inform decision-making and improve HR policies and practices.

Compliance and Risk Management:

  • Ensure that all HR activities are in compliance with relevant laws, policies, and regulations. This involves staying updated with changes in labor law, conducting risk assessments, and implementing risk mitigation strategies related to human resources management.

Employee Relations and Engagement:

  • Act as a primary point of contact for employee relations issues, fostering an open-door policy. Mediate conflicts, address grievances, and work towards resolution in a manner that is fair and consistent with organizational policies. Promote employee engagement initiatives and monitor employee satisfaction levels to propose improvements.

Training and Development:

  • Oversee the design and implementation of training programs that address the department’s needs, including leadership development, compliance training, and skills enhancement. Evaluate the effectiveness of training and development programs to ensure they meet organizational goals and employee growth.


Salaries range is R294 321 per annum.

Application Process:

  1. Online Submission:  KZN Online recruitment portal.  This is the fastest and most eco-friendly way to get your application in front of the hiring team.
  2. Via Post: You can send your Z83 application form and Curriculum Vitae (CV) through the mail. Address your envelope to: The Head: Community Safety and Liaison, Human Resource Management, Private Bag X9143, Pietermaritzburg, 3200. Make sure your documents are secure and reach us safely.
  3. Hand Delivery: If you’re nearby,  you can hand-deliver your application. Drop off your Z83 and CV at 179 Jabu Ndlovu Street, Pietermaritzburg.

KwaZulu-Natal Department of Community Safety and Liaison is committed to ensuring the safety of citizens through the recruitment and placement of qualified and dedicated personnel. The vacancies within the department provide an opportunity for those with the relevant skills and experience to join a dynamic and progressive organization that is dedicated to serving the people of KwaZulu-Natal.

Those who are interested in pursuing a career in public service are encouraged to explore the available vacancies and apply for those that align with their qualifications and interests.