The University of South Africa (UNISA) is dedicated to supporting its students with their online learning needs by providing UNISA 10GB free data every month to registered students. This initiative ensures that students can access course materials, participate in online discussions, and complete assignments without worrying about data costs. However, to receive this benefit, it is essential to keep your contact details, especially your cellphone number, up to date in the UNISA system.

This guide will help you update your cellphone number, ensuring you never miss out on important updates and UNISA 10GB Free data allocations.

Why Updating Your UNISA Cellphone Number is Important

Keeping your contact information current is essential for several reasons:

  1. Data Allocation: The UNISA 10GB free data offer is sent to the cellphone number registered in their system. If your number is outdated, you will receive this benefit.
  2. Communication: Important notifications about your studies, assignments, and other administrative matters are sent via SMS.
  3. Security: Updating your cellphone number helps protect your account by ensuring that recovery codes and security alerts are sent to the correct number.

Related: UNISA Second Semester Registrations for 2024

Steps to Update Your Cellphone Number for the UNISA 10GB Free Data

UNISA is committed to providing UNISA 10GB Free data to registered students monthly. Please be reminded that it is the responsibility of the student to ensure that the correct cellphone number is updated on the student system. Should you need to change your cell number, follow these steps:

  1. Download the DSAR03 Form:
  2. Complete the DSAR03 Form:
    • Fill out the form with your current and new cellphone number, along with any other required information.
  3. Attach Proof of Identification:
    • Attach a copy of your ID or Passport as proof of identification.
  4. Submit the Form:

Escalation for Data Provisioning Queries

If you encounter any issues or have queries regarding data provisioning, you can escalate the matter by:

Additional Tips for UNISA Students

  • Regularly Check Your Details: Make it a habit to periodically check your contact details and other important information on the MyUNISA portal. This ensures that you stay informed about any changes or updates from the university.
  • Keep Backup Contact Information: Consider providing an alternative contact number or email address if the option is available. This can serve as a backup in case you face issues with your primary contact method.
  • Monitor Your Data Usage: Keep track of your data usage to make the most of the 10GB free data provided by UNISA. If you notice that your data runs out quickly, review your online activities and manage your usage to ensure it lasts throughout the month.
  • Reach Out for Assistance: If you encounter any issues while updating your cellphone number or accessing the MyUNISA portal, don’t hesitate to reach out to UNISA’s support services. They are available to assist you with any technical or administrative queries you might have.

Frequently Asked Questions

Q: Why am I not receiving my UNISA 10GB Free Data?
A: Ensure that your cellphone number is correctly updated in the UNISA system. Follow the steps outlined above to verify and update your number.

Q: How often do I need to update my cellphone number?
A: Update your cellphone number anytime you change your number. Regularly check your details on the MyUNISA portal to ensure they are current.

Q: What should I do if I forgot my MyUNISA login details?
A: Use the “Forgotten Student Number” or “Forgotten Password” links on the MyUNISA portal to recover your account.

Q: How long does it take for the updated cellphone number to reflect in the system?
A: Changes are typically processed immediately, but it’s a good practice to log out and log back in to confirm the update.

Q: Can I provide an alternative contact number?
A: Yes, if the option is available, providing an alternative contact number or email address can be helpful as a backup.

Q: Who do I contact if I encounter issues updating my cellphone number?
A: For any issues or queries, you can email dataqueries@unisa.ac.za or call the support number 080 000 1870 and choose option 2.

Updating your cellphone number in the UNISA system is a crucial step to ensure you receive the 10GB free data benefit and stay informed about your academic progress. By following the simple steps outlined in this guide, you can easily keep your contact information current and enjoy uninterrupted access to essential resources. Remember, staying connected and informed is key to your success as a UNISA student.

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