Busamed Paardevlei Hospital is pleased to announce an exceptional career opportunity for a Switchboard Operator to join its dedicated team. Ideal candidates will thrive in fast-paced environments, exhibit excellent communication skills, and demonstrate a passion for delivering exceptional patient care.

This role offers the chance to contribute to healthcare delivery excellence and be part of a supportive, dynamic work environment. Interested individuals are encouraged to apply and take the first step towards an enriching career at Busamed Paardevlei Hospital.

Busamed Paardevlei Hospital Switchboard Operator Role Overview:

  • 30 June 2024
  • Location:Paardevlei


  • Applicants must hold a Grade 12 certificate or an equivalent NQF level 4 qualification.
  • Essential requirement: 1-2 years of experience in a similar position.
  • Previous work experience in the private healthcare or healthcare funding sectors would be beneficial.
  • Familiarity with SAP software will provide an advantage in the application process.
  • Familiarity with Telephone Management Systems is considered advantageous.
  • Essential computer literacy in Microsoft Office is required.
  • Strong interpersonal and communication skills are essential.
  • Ability to work effectively and independently is necessary.
  • Fluent proficiency in English is a mandatory requirement.
  • Proficiency in multiple languages would be beneficial.


  • Answer incoming calls in a professional and friendly manner.
  • Liaise and communicate effectively with individuals at all organizational levels.
  • Adapt communication style to respect and accommodate diverse cultural backgrounds.
  • Ensure clarity and understanding in all interactions.
  • Maintain a positive and helpful demeanor throughout all communications.
  • Handle inquiries and direct calls promptly and accurately.
  • Follow established protocols and procedures for call handling and escalation when necessary.
  • Maintain confidentiality and discretion in handling sensitive information.
  • Assist with administrative tasks related to the switchboard operation as required.
  • Continuously strive to provide excellent customer service and satisfaction.

Application process:

To apply for the Switchboard Operator position at Busamed Paardevlei Hospital, please follow these steps:

  • Review Job Description and Requirements: Carefully read through the job description and ensure you meet the specified qualifications and experience.
  • Prepare Your Documents: Gather your updated CV/resume, cover letter (if required), and any relevant certificates or qualifications.
  • Complete the Online Application Form: Fill out the online application form with accurate personal details, education history, work experience, and contact information.
  • Upload Your Documents: Upload your CV/resume, cover letter, and any supporting documents as specified in the application form.
  • Submit Your Application: Review all information entered for accuracy and completeness. Click the submit button to send your application.

Busamed Paardevlei Hospital extends its gratitude to all applicants considering a career opportunity with us. The hospital encourages all qualified candidates to apply for the Switchboard Operator position and join our dedicated team. Each application is valued, and the hospital appreciates the effort put into applying.

Should candidates meet the requirements, Busamed Paardevlei Hospital looks forward to potentially welcoming them aboard to collaborate in delivering excellent service and care to patients and the community. Best wishes to all applicants in their job search endeavors.