Mighty Brockers is actively seeking passionate individuals to join their team in Pretoria as Customer Service Agents. This role presents a unique opportunity to engage directly with customers, effectively address inquiries, and uphold the company’s unwavering commitment to exceptional service standards. Candidates who thrive in dynamic environments, possess strong interpersonal skills, and are dedicated to delivering outstanding customer experiences are encouraged to apply today and become valued members of the Mighty Brockers team!

    Requirements 

    • Education: High school diploma or equivalent.
    • Experience: Previous customer service experience preferred.
    • Values: Embrace partnership, empowerment, and agility in your approach.
    • Development: Display eagerness to develop and enhance your skills.

    Responsibilities

    • Client Support: Assist clients with their insurance needs and navigate our electronic solutions.
    • Personalized Service: Listen attentively to clients, understand their requirements, and provide tailored solutions.
    • Application Assistance: Guide clients in using our insurance applications effectively.
    • Insurance Solutions: Advise clients on various insurance options available.
    • Referral: Direct clients with specialized needs to appropriate colleagues for further assistance.
    • Collaboration: Share knowledge and collaborate with team members to optimize client service.

    Compensation Package

    • Basic Salary: R8500 per month, with two projected salary increases within the first year.
    • Additional Benefits: Evening and weekend premiums may apply. Tuition fee reimbursement program available.

    Your Team:

    • Supportive Environment: Work in a stimulating and inclusive workplace surrounded by experts, trainers, and supportive managers.
    • Learning Opportunities: Collaborate with colleagues in an environment that promotes continuous learning and professional growth.

    How to Apply for the Customer Service Agents Position

    • Application Details: Fill the application form with your first name, email address, phone number, and upload your CV (PDF format only).
    • ID Verification: Upload front and back photos of your ID (photos only)

    Hint: Free CV Templates that Pass the Applicant Tracking System

    Joining Mighty Brockers as a Customer Service Agent in Pretoria offers a rewarding journey where dedication to customer satisfaction and professional growth is highly valued and supported. At Mighty Brockers, excellence in service is a top priority, fostered within a stimulating and inclusive environment that encourages collaboration and continuous learning. Candidates ready to make a difference and thrive within a team committed to their success are encouraged to apply today.

    Mighty Brockers looks forward to welcoming new members who are eager to achieve great things together.

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