The Department of Home Affairs is inviting applications for the role of Civic Services Clerk across various regions in South Africa. This position offers a great opportunity for motivated individuals to serve their communities by providing essential civic services. A total of 21 posts are available, with positions spread across different provinces.
Civic Services Clerk Position Details
- Salary: R255 450 – R300 912 per annum (Level 6).
- Centres and Reference Numbers:
- Eastern Cape: Gqeberha (Ref No: HRMC 46/24/9a), Middelburg (Ref No: HRMC 46/24/9b), Cala (Ref No: HRMC 46/24/9c).
- Free State: Bloemfontein (Ref No: HRMC 46/24/9d), Bothaville (Ref No: HRMC 46/24/9e), Sasolburg (Ref No: HRMC 46/24/9f).
- Gauteng: Roodepoort (Ref No: HRMC 46/24/9g), Alberton (Ref No: HRMC 46/24/9h), Randburg (Ref No: HRMC 46/24/9i), Carletonville (Ref No: HRMC 46/24/9j).
- KwaZulu-Natal: Eshowe (Ref No: HRMC 46/24/9k), Pongola (Ref No: HRMC 46/24/9l), Greytown (Ref No: HRMC 46/24/9m).
- Limpopo: Polokwane (Ref No: HRMC 46/24/9n).
- Northern Cape: Kuruman (Ref No: HRMC 46/24/9o).
- North West: Klerksdorp (Ref No: HRMC 46/24/9p).
- Western Cape: Somerset West (Ref No: HRMC 46/24/9q), Bellville (Ref No: HRMC 46/24/9r).
Requirements
Candidates must possess:
- A qualification in Public Management, Public Administration, Operations Management, Business Management, or Administration at NQF Level 6, recognized by SAQA.
- Experience gained through the Department of Home Affairs Cadet or Internship program is advantageous.
- Knowledge of civic service regulatory frameworks, public service legislation, fraud prevention, and Batho Pele Principles.
Applicants should demonstrate:
- Excellent client orientation, interpersonal skills, and communication skills (written and verbal).
- Proficiency in problem-solving, analytical thinking, and conflict management.
- Computer literacy and professionalism.
- Traits of patriotism, honesty, and integrity.
Work Commitment: Candidates must be willing to work extended hours when required.
Duties
Selected candidates will be responsible for:
- Processing civic service applications and issuing secure enabling documents such as birth certificates, death certificates, marriage certificates, travel documents, and passports.
- Providing administrative support, attending to public inquiries, and conducting online verifications.
- Transforming local offices into digitally oriented operations while maintaining governance processes.
- Ensuring efficient resource management and delivering exceptional customer service.
Application Process
Applications must be submitted by 06 January 2025. The Department provides two ways to apply:
- Online via the official portal: https://eRecruitment.dha.gov.za.
- By postal or physical submission to the respective addresses specified for each region.
Applicants must include:
- A completed New Z83 Form (available at www.dpsa.gov.za).
- A comprehensive CV with detailed work history and references.
- Copies of their ID, valid driver’s license, and qualifications.
Shortlisted candidates may need to submit additional documents, including SAQA-evaluated qualifications for foreign certifications. They will also undergo interviews, assessments, and employment suitability checks such as credit and criminal records.
Enquiries
- Eastern Cape: Mr. L. Jama, Tel: (043) 604 6417
- Free State: Ms. V. Molefe, Tel: (051) 410 3912
- Gauteng: Mr. P. Mlangeni, Tel: (011) 242 9039 / 066 478 4043
- KwaZulu-Natal: Ms. N. Ngema, Tel: (033) 845 5003
- Limpopo: Mr. J. Kgole, Tel: (015) 287 2802
- Northern Cape: Ms. S. Botha, Tel: (053) 807 6700
- North West: Mr. L. Appels, Tel: (018) 397 9908 / 9924 / 9922 / 9915
- Western Cape: Mr. M. Pienaar, Tel: (021) 488 1409
Related: Presidency of South Africa Internship Programme 2025/2027
The Civic Services Clerk positions at the Department of Home Affairs represent an excellent opportunity for individuals passionate about public service and contributing to their communities. These roles not only offer competitive salaries but also allow candidates to be part of a transformative journey in making South Africa’s civic services more efficient and customer-focused. By joining this team, successful applicants will play a critical role in ensuring the delivery of essential documents and services that uphold the rights and identities of South African citizens.
With 21 Civic Services Clerk positions available across multiple provinces, this is a call to action for skilled and motivated individuals to take the next step in their careers. Don’t let this chance pass by—apply before the deadline on 06 January 2025 to be part of a team driving change and serving the nation.