Capitec Bank Ltd is looking to hire Bank Better Champions who are energetic, self-motivated individuals with a passion for service in the banking industry.

This  Capitec Bank Better Champion opportunity is based in Piet Retief, Mpumalanga, South Africa. If you are driven, eager to learn, and committed to providing excellent client service, this position could be your gateway to a fulfilling career in banking.

Capitec Bank Better Champion Job Overview

  • Location: Piet Retief, MP, ZA
  • Company: Capitec Bank Ltd

The primary role of the Capitec Bank Better Champion is to welcome clients and manage the branch flow through efficient queue functioning. This includes providing excellent client service, assisting clients at ATMs, and completing transactions on remote or self-service channels. This role is designed to help you gain the necessary knowledge, skills, and experience required for service consulting.

Why Join Capitec Bank?

Capitec Bank is renowned for its innovative approach to banking, focusing on simplicity and client-centric services. Working with Capitec means you will be part of a dynamic team that values growth, development, and service excellence.

Key Responsibilities

  • Client Reception and Assistance: Greet clients warmly and manage the flow within the branch to ensure efficient service.
  • ATM Assistance: Help clients with ATM transactions, ensuring they are comfortable using the machine.
  • Remote and Self-Service Channels: Guide clients on how to complete transactions using Capitec Bank’s remote and self-service channels.
  • Client Service: Provide outstanding service to ensure a positive client experience.

Minimum Requirements

  • Experience: No prior experience required. A Grade 12 National Certificate is necessary.
  • Skills: Basic calculations, good communication skills, and a clear understanding of your own aspirations. Ambition and a willingness to learn are essential.

Ideal Candidates:

  • Experience: Some experience in client service within a retail, financial, or banking environment.
  • Knowledge: Familiarity with bank branch environments, Capitec Bank products, and business processes.

Qualifications

  • Minimum: Grade 12 National Certificate / Vocational
  • Preferred: Additional knowledge of banking processes and products.

Skills and Competencies

  • Communication Skills: Ability to communicate effectively with clients and colleagues.
  • Computer Literacy: Proficiency in MS Word, MS Excel, and MS Outlook.
  • Interpersonal Skills: Strong relationship management abilities.

How to Apply

To apply for the Bank Better Champion position at Capitec Bank, follow these steps:

  1. Learn About the Job: Click here to see what the job is about and complete a short assessment.
  2. Finalize Your Application: Once you have completed the assessment, finalize your application by clicking apply below.

Don’t miss this chance to start a promising career in banking with Capitec Bank. Apply now and become a part of a team dedicated to making banking simple and transparent for all South Africans.

Conditions of Employment

  • Clear Criminal and Credit Record: Applicants must have a clear criminal and credit record.
  • Fingerprints: Must have fingerprints that are detectable and recognizable on Capitec Bank’s internal electronic banking system.

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Embark on a rewarding career path by joining Capitec Bank as a Bank Better Champion in Piet Retief, Mpumalanga. This role offers an excellent opportunity for individuals who are passionate about client service, eager to learn, and motivated to grow within the banking industry.

By becoming a part of Capitec, you will play a crucial role in delivering top-notch service to clients, assisting them with various banking transactions, and ensuring a seamless branch experience.

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