Sales Consultant Vacancies at African Bank – Apply Now

If you are a driven, customer-oriented individual looking to advance your career in the financial sector, African Bank offers a variety of exciting Sales Consultant Vacancies across different locations, including Pretoria Wonderpark, Midrand, Bafokeng, and Musina. These permanent positions provide an excellent opportunity to be part of one of South Africa’s leading retail banks, with a focus on delivering superior customer service and achieving business growth.

Key Responsibilities for Sales Consultant Vacancies

The Sales Consultant position at African Bank has multiple key responsibilities that focus on sales, customer service, marketing, risk management, and operational activities. Below, we break down the specific duties associated with this role:

1. Sales Focus

One of the core responsibilities of a Sales Consultant at African Bank is driving customer growth, meeting revenue targets, and ensuring collections are met as defined by the bank. Specific tasks include:

• Meeting and Exceeding Targets: As a Sales Consultant, your main goal will be to meet and exceed individual sales and customer targets as set by the bank.
• Outbound Calling: You will be responsible for contacting both existing and prospective customers to introduce products and services and convert leads into sales.
• Lead Generation: Whether through inbound customer requests or proactive outbound efforts, your role will involve identifying sales opportunities and converting them into business.
• Cross-Selling & Up-Selling: You will be expected to execute the bank’s sales strategy by offering value-added services and upselling to existing customers.
• Customer Relationships: Building and maintaining strong relationships with customers is crucial, ensuring satisfaction and loyalty while generating new business opportunities.

2. Marketing Focus

In addition to sales responsibilities, Sales Consultants at African Bank are also involved in marketing activities aimed at driving business growth:

• Product Knowledge: Staying up-to-date with the bank’s products and services, as well as competitor activities, will be crucial in identifying opportunities for referral and cross-selling.
• Promotions & Initiatives: Participation in branch promotions, telemarketing campaigns, and events will help drive new business and reinforce the bank’s brand.
• Community Engagement: Events supporting community development provide a chance to increase business opportunities and demonstrate the bank’s commitment to its customer base.

3. Risk & Compliance Focus

African Bank values integrity and compliance, and as a Sales Consultant, you will play an important role in maintaining high standards of risk management and compliance:

• Quality Assurance: You will be responsible for ensuring that all customer applications and transactions are processed accurately and in accordance with bank policies.
• Regulatory Compliance: Adherence to regulatory standards, such as Anti-Money Laundering (AML) and Fraud Prevention, will be an essential part of your role.
• Zero Defects: You will be required to maintain high standards of accuracy, minimizing errors in deal quality and financial data capture.

4. Customer Service

Providing exceptional customer service is at the heart of this role. You will be required to:

• Customer Satisfaction: Ensure that customers’ needs are met by offering products and services that align with their financial goals.
• Query Resolution: Handle customer inquiries and concerns promptly and efficiently.
• TCF Principles: Adhere to the Treating Customers Fairly (TCF) principles, ensuring ethical and transparent interactions with all customers.

5. Training & Development

African Bank places significant emphasis on continuous learning and development. As a Sales Consultant, you will be expected to:

• Ongoing Training: Participate in product and service training to enhance your sales techniques and improve your performance.
• Risk & Compliance Training: You will also complete regular training to ensure you are up to date with regulatory requirements and compliance procedures.

6. Operational Activities

Operational tasks are essential for ensuring the smooth running of the branch. Responsibilities include:

• Security Procedures: Compliance with all security and safety protocols, including branch opening and closing procedures.
• Admin Duties: Perform administrative tasks as required by management, ensuring all records are accurate and up to date.

Required Qualifications and Skills

To be considered for a Sales Consultant position at African Bank, you will need to meet the following qualifications and skills:

Qualifications:

• Matriculation (Grade 12) or equivalent qualification.
• FAIS Accreditation (or the willingness to obtain it) is essential.
• RE1/RE5 Certification (depending on the role) is advantageous.

Skills:

• Sales & Customer Service Experience: Proven track record in sales and customer service roles, preferably in the financial services industry.
• Communication Skills: Excellent verbal and written communication skills are essential, as you will interact with both customers and management.
• Problem-Solving: Ability to identify customer needs and provide effective solutions.
• Attention to Detail: Strong attention to detail to ensure accurate processing of applications and transactions.
• Computer Literacy: Proficient in Microsoft Office Suite and CRM tools.

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How to Apply

If you are passionate about sales and customer service, then a Sales Consultant Vacancy at African Bank could be the perfect opportunity for you. To apply, follow these steps:

1. Visit the African Bank Careers Page: Go to the official African Bank website or check popular South African job portals for the latest listings of available Sales Consultant positions.
2. Submit Your Application: Prepare your updated CV and cover letter detailing your experience, qualifications, and why you would be a great fit for the role.
3. Prepare for an Interview: If shortlisted, you may be invited for an interview where you can demonstrate your skills and suitability for the position.

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A Sales Consultant position at African Bank offers an exciting career path for individuals who are passionate about sales, customer service, and making a difference in the financial sector. Whether you are based in Pretoria Wonderpark, Midrand, Bafokeng, or Musina, this role offers the opportunity to grow professionally, achieve performance targets, and be rewarded for your hard work.