Are you a dynamic and self-motivated individual with a passion for sales and customer service? Do you have experience in telesales and a strong understanding of the logistics industry? If so, then DSV, one of the world’s leading transport and logistics companies, has an exciting Sales Assistant Job Opportunity at DSV in Kempton Park that may be perfect for you.

Sales Assistant Job Details

Job Title: Sales Assistant, Telesales, Road Logistics
Company: DSV – Global Transport and Logistics
Location: Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Type: Full-time

Sales Assistant Job Description

As a Sales Assistant in Telesales, Road Logistics, you will play a crucial role in managing client relationships, acquiring new customers, and ensuring that existing customers receive top-notch service. This is your chance to join a global leader in transport and logistics and grow your career with a company that values professionalism, teamwork, and innovation.

About DSV

DSV was founded in 1976 when ten independent hauliers joined forces in Denmark. Since then, the company has grown to become the third-largest global transport and logistics provider. DSV operates in more than 80 countries, offering supply chain solutions such as transportation, storage, packaging, re-packaging, processing, and customs clearance.

The company’s global presence ensures the smooth flow of goods across various industries, and their commitment to innovation and customer satisfaction has made them a trusted partner in logistics.

Key Responsibilities

As a Sales Assistant in Telesales and Road Logistics, your primary responsibility will be to maintain and grow the customer base while ensuring exceptional service to clients. Your duties will include:

Building and maintaining strong client relationships.
Telephonic contact with all allocated customers every month.
Assisting in the implementation of client accounts, including process and project management.
Tracking activities and meetings in the MS Dynamics Platform.
Providing financial reporting to customers when required.
Managing customer accounts and ensuring clients make timely payments (DSO management).
Assisting customers with ClientZone queries and training.
Meeting monthly and annual sales targets.
Initiating sales calls with potential clients.
Engaging customers in meaningful conversations to generate sales.
Listening to customer needs and offering relevant DSV services.
Documenting customer information such as payment methods and feedback.
Keeping up to date with DSV’s service offerings and ensuring customers are informed about new solutions.

Minimum Requirements

To be considered for this Sales Assistant Job Opportunity at DSV, you must meet the following minimum requirements:

Educational Qualifications:

Matric / Grade 12 (Essential)
Tertiary qualification in a relevant field (Advantageous)

Work Experience:

Minimum 2 years of experience in telesales within a logistics or related environment.

Computer Skills:

Intermediate proficiency in MS Office (Excel, Word, Outlook, and PowerPoint).

Required Competencies and Skills

Strong geographical knowledge of South Africa.
Excellent communication skills – verbal and written.
Self-motivated and results-driven.
Strong interpersonal and motivational skills.
Ability to liaise effectively with senior client personnel and colleagues.
Good time management and punctuality.
Strong administrative skills.
Ability to adapt to changes in technology and the logistics industry.
Ability to work under pressure and independently.
Ability to empathize with clients and provide excellent service.
Ability to work well within a team.
Creative thinking and problem-solving skills.
Strong sales ability.
Ability to handle customer rejection and stress in a telesales environment.

Why Work at DSV?

DSV offers a professional and dynamic working environment where employees are given opportunities to grow and develop in their careers. Some of the benefits of working at DSV include:

Global exposure with a reputable logistics company.
A supportive and professional team environment.
Opportunities for career growth and training.
Competitive salary and benefits.
The chance to work with industry leaders in transport and logistics.

How to Apply

If you meet the minimum requirements and are excited about this Sales Assistant Job Opportunity at DSV, submit your application today!

Application Process

Apply Online: Visit www.dsv.com to submit your application.
Application Deadline: DSV reserves the right to close the vacancy at any time.
Shortlisting Process: Due to the high volume of applications, only shortlisted candidates will be contacted.
Employment Equity: DSV follows a fair and non-discriminatory selection process and will prioritize candidates from designated groups as per the Employment Equity Act.

Important Notice

If you do not hear from DSV within four (4) weeks of applying, please consider your application unsuccessful.

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Sales Assistant Job Opportunity at DSV