The City of Ekurhuleni is offering a promising career opportunity for a dedicated and skilled individual to join the Human Settlement Department as a Personal Assistant. This position requires a candidate who thrives in an administrative environment, with the ability to manage multiple tasks efficiently while ensuring smooth communication within the department.
The successful applicant will play a vital role in facilitating coordination between the Council offices, departments, and various structures on matters relating to service delivery.
Minimum Requirements
The ideal candidate must meet the following criteria:
- Grade 12 qualification: The candidate must have completed their high school education.
- Secretarial Diploma: A formal qualification in secretarial or administrative support is required.
- 5 years’ experience: At least five years of experience in a similar administrative or secretarial role.
- Good communication skills: The candidate must be able to communicate effectively, both verbally and in writing, to ensure smooth operations within the department.
- Ability to assess situations and act accordingly: The candidate should be able to analyze situations and take the appropriate action promptly.
Core Responsibilities
The role of a Personal Assistant within the City of Ekurhuleni’s Human Settlement Department involves a broad range of administrative and secretarial tasks. These include:
- Facilitate Coordination: The Personal Assistant will be responsible for coordinating activities and facilitating communication between Council offices, departments, and structures. This includes ensuring that service delivery-related matters are addressed promptly and efficiently.
- Administrative Excellence: The individual will oversee various administrative tasks, ensuring all work is completed to the highest standards. This includes maintaining records, managing schedules, and assisting in the preparation of reports and correspondence.
- Problem Resolution: A key aspect of the role is managing queries and resolving problems in a timely manner. The Personal Assistant must exercise discretion in line with established guidelines, ensuring that any unresolved issues are escalated to the appropriate parties for resolution.
- Workload Management: The candidate will need to organize their workload and plan tasks efficiently, ensuring routine and complex assignments are handled appropriately.
- Manage Enquiries and Complaints: The role will involve managing inquiries and complaints for the Head of Department. This includes gathering and processing information, and providing feedback in a timely manner to the relevant parties.
- Coordinate Meetings and Workshops: The Personal Assistant will be responsible for organizing meetings, workshops, and other events. This includes tasks such as arranging venues, organizing catering, ensuring that audio-visual equipment is available, and preparing necessary documentation.
- Office Management: The Personal Assistant will also be tasked with managing the day-to-day running of the Head of Department’s office. This includes overseeing office systems and ensuring smooth administrative processes are maintained.
- Correspondence Management: The candidate will handle all incoming and outgoing correspondence, adhering to the approved filing system and registry procedures. This includes drafting and generating documents using word-processing software, spreadsheets, and email applications.
- Adherence to Policies: The Personal Assistant must ensure compliance with the organization’s standards, policies, and Standard Operating Procedures. They will be required to assess their own performance and seek feedback from management as necessary.
- Additional Administrative Support: The Personal Assistant may be called upon to perform any other related secretarial, administrative, or clerical duties as requested by management.
Additional Information
Applicants must be prepared to submit proof of their National Qualifications Framework (NQF) level for any qualifications they claim to have obtained. The City of Ekurhuleni adheres to the principles of the Employment Equity Act, ensuring fairness in its hiring practices. As such, the organization reserves the right to appoint, not appoint, or appoint laterally.
Candidates who do not receive feedback within six weeks of the application closing date should consider their application unsuccessful. For more details or inquiries, candidates may contact the City of Ekurhuleni’s recruitment line at Tel: 0860 54 3000.
Why Apply?
This position is an excellent opportunity for someone looking to grow in a dynamic and challenging administrative role. With competitive remuneration, a permanent position, and the chance to work in a respected government department, the role of Personal Assistant offers both career stability and growth.
Interested candidates who meet the required qualifications and experience are encouraged to apply before the closing date of 27th March 2025.
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