Services Sector Education and Training Authority (Services SETA) is committed to facilitating skills development in the services sector, offering various career opportunities for individuals passionate about contributing to this mission. As of March 11, 2025, Services SETA has announced several officer vacancies across different departments. Below is a comprehensive overview of these positions, including their roles, responsibilities, and application details.​

    List of Officer Vacancies at ServicesSETA

    1. Officer: Assessment Scheduling

    Location: Johannesburg, Gauteng
    Job Type: Permanent

    Role Overview:

    The Officer: Assessment Scheduling is responsible for coordinating and scheduling assessments for various training programs to ensure efficient and compliant assessment processes.

    Key Responsibilities:

    • Plan and schedule assessments for learners.
    • Coordinate with assessors and moderators to ensure availability.
    • Maintain accurate records of assessment schedules and outcomes.
    • Communicate assessment details to relevant stakeholders.

    Qualifications and Experience:

    • A National Diploma in Education, Training, and Development or a related field.
    • At least 2 years of experience in assessment coordination or a similar role.
    • Strong organizational and communication skills.

    Application Deadline: March 25, 2025

    2. Senior Officer: Business Process Design (BPD) and Systems

    Location: Johannesburg, Gauteng
    Job Type: Permanent

    Role Overview:

    The Senior Officer: Business Process Design (BPD) and Systems is responsible for analyzing, developing, and optimizing business processes and systems to enhance efficiency and performance.

    Key Responsibilities:

    • Analyze existing business processes and identify areas for improvement.
    • Design and implement new processes and systems for efficiency.
    • Collaborate with departments to integrate improved processes.
    • Provide training and support on new systems and processes.

    Qualifications and Experience:

    • A Bachelor’s Degree in Business Administration, Information Systems, or a related field.
    • Minimum of 3 years of experience in business process design or systems analysis.
    • Proficiency in process mapping and project management.

    Application Deadline: March 25, 2025

    3. Officer: Learning Programmes Implementation

    Location: Durban, KwaZulu-Natal
    Job Type: Permanent

    Role Overview:

    The Officer: Learning Programmes Implementation oversees the execution of learning programs within the services sector, ensuring they meet quality standards and stakeholder expectations.

    Key Responsibilities:

    • Coordinate the implementation of learning programs.
    • Liaise with training providers to ensure quality delivery.
    • Monitor and evaluate the effectiveness of learning programs.
    • Report on program outcomes and recommend improvements.

    Qualifications and Experience:

    • A National Diploma in Education, Training, and Development or a related field.
    • 2 years of experience in learning program coordination.
    • Knowledge of the services sector and SETA requirements.

    Application Deadline: March 25, 2025

    4. Officer: Quality Assurance

    Location: Cape Town, Western Cape
    Job Type: Permanent

    Role Overview:

    The Officer: Quality Assurance ensures that all training programs and assessments meet the required quality standards set by Services SETA, conducting audits and evaluations for compliance.

    Key Responsibilities:

    • Conduct quality assurance audits on training programs.
    • Evaluate assessment processes to ensure compliance.
    • Develop and implement quality improvement plans.
    • Provide feedback and support to training providers.

    Qualifications and Experience:

    • A National Diploma in Quality Management or a related field.
    • At least 2 years of experience in quality assurance within the education sector.
    • Strong attention to detail and analytical skills.

    Application Deadline: March 25, 2025

    5. Officer: Stakeholder Engagement

    Location: Polokwane, Limpopo
    Job Type: Permanent

    Role Overview:

    The Officer: Stakeholder Engagement is responsible for developing and maintaining relationships with stakeholders, including employers, training providers, and learners, to promote Services SETA initiatives.

    Key Responsibilities:

    • Develop and maintain relationships with key stakeholders.
    • Communicate Services SETA initiatives and programs to stakeholders.
    • Gather feedback to improve services and programs.
    • Organize stakeholder events and workshops.

    Qualifications and Experience:

    • A National Diploma in Public Relations, Communications, or a related field.
    • 2 years of experience in stakeholder engagement or public relations.
    • Excellent communication and interpersonal skills.

    Application Deadline: March 25, 2025

    6. Officer: Compliance Monitoring

    Location: Kimberley, Northern Cape
    Job Type: Permanent

    Role Overview:

    The Officer: Compliance Monitoring ensures that all training providers and stakeholders comply with Services SETA regulations and national qualifications frameworks. This role involves conducting audits, inspections, and reviews to uphold high standards.

    Key Responsibilities:

    • Conduct compliance audits on accredited training providers.
    • Assess adherence to SETA and regulatory requirements.
    • Develop reports highlighting areas of non-compliance and recommend corrective actions.
    • Monitor implementation of corrective measures.
    • Provide training and support on compliance matters.

    Qualifications and Experience:

    • A National Diploma in Compliance Management, Risk Management, or a related field.
    • At least 2 years of experience in compliance monitoring or auditing.
    • Knowledge of South African skills development legislation.

    Application Deadline: March 25, 2025

    7. Officer: Finance (Accounts Payable)

    Location: Johannesburg, Gauteng
    Job Type: Permanent

    Role Overview:

    The Officer: Finance (Accounts Payable) is responsible for managing payment processes, ensuring accuracy in financial transactions, and maintaining compliance with financial policies and procedures.

    Key Responsibilities:

    • Process supplier invoices and payments in a timely manner.
    • Reconcile accounts payable transactions.
    • Maintain accurate financial records.
    • Ensure compliance with financial regulations and company policies.
    • Assist in audits and financial reporting.

    Qualifications and Experience:

    • A National Diploma in Accounting, Finance, or a related field.
    • Minimum of 2 years of experience in accounts payable or finance.
    • Strong knowledge of financial systems and Microsoft Excel.

    Application Deadline: March 25, 2025

    8. Officer: Records Management

    Location: Pretoria, Gauteng
    Job Type: Permanent

    Role Overview:

    The Officer: Records Management is responsible for ensuring that all records and documentation within Services SETA are properly maintained, stored, and managed in compliance with regulatory requirements.

    Key Responsibilities:

    • Implement records management policies and procedures.
    • Ensure secure storage and easy retrieval of records.
    • Manage digital and physical document filing systems.
    • Conduct regular audits to maintain data integrity.

    Qualifications and Experience:

    • A National Diploma in Records Management, Information Management, or a related field.
    • At least 2 years of experience in records or information management.
    • Strong organizational skills and attention to detail.

    Application Deadline: March 25, 2025

    9. Officer: Human Resources Administration

    Location: East London, Eastern Cape
    Job Type: Permanent

    Role Overview:

    The Officer: Human Resources Administration provides HR administrative support, ensuring smooth HR processes in recruitment, benefits, and employee relations.

    Key Responsibilities:

    • Assist in the recruitment process, including posting vacancies and scheduling interviews.
    • Maintain employee records and HR databases.
    • Process employee benefits and payroll-related documentation.
    • Support HR policies and employee engagement initiatives.

    Qualifications and Experience:

    • A National Diploma in Human Resources Management or a related field.
    • At least 2 years of HR administration experience.
    • Knowledge of labor laws and HR best practices.

    Application Deadline: March 25, 2025

    10. Officer: Marketing and Communications

    Location: Bloemfontein, Free State
    Job Type: Permanent

    Role Overview:

    The Officer: Marketing and Communications is responsible for promoting Services SETA’s brand, programs, and initiatives to internal and external stakeholders.

    Key Responsibilities:

    • Develop and implement marketing and communication strategies.
    • Manage social media accounts and content creation.
    • Coordinate events, promotional campaigns, and stakeholder engagement initiatives.
    • Draft press releases and manage media relations.

    Qualifications and Experience:

    • A National Diploma in Marketing, Communications, or Public Relations.
    • At least 2 years of experience in marketing and communications.
    • Proficiency in digital marketing and social media management.

    Application Deadline: March 25, 2025

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    How to Apply for Services SETA Vacancies

    Interested candidates can apply for the above Officer Vacancies at ServicesSETA by visiting the official Services SETA website. Applicants must submit:

    • A detailed CV
    • Certified copies of relevant qualifications
    • A cover letter indicating the position applied for

    Apply Here

    Application Deadline: March 25, 2025

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    Why Work at Services SETA?

    Working at Services SETA provides a great opportunity for professionals in the education, training, and compliance sectors.

    Employees enjoy:

    • Career growth and skills development opportunities
    • Competitive salaries and benefits
    • A chance to make a difference in South Africa’s skills development

    The Officer Vacancies at ServicesSETA present an excellent opportunity for professionals seeking a rewarding career in the education, training, and development sector. With positions available in multiple locations across South Africa, individuals can apply their skills in areas such as assessment scheduling, business process design, learning program implementation, quality assurance, stakeholder engagement, compliance monitoring, finance, records management, human resources, and marketing.

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