Motus Aftermarket Parts is excited to announce an opportunity for unemployed youth who are passionate about the automotive industry and eager to develop their skills through a structured educational and work experience program.

Motus Aftermarket Parts invites potential candidates to apply for our Learnership in Wholesale & Retail, designed to culminate in a Level 4 National Certificate in Wholesale & Retail Operations.

Key Opportunity Details

  • Closing Date: 2024/05/14
  • Reference Number: MOT240426-8
  • Job Title: Learnership in Wholesale & Retail: Level 4 National Certificate in Wholesale & Retail Operations
  • Job Type: Learnership
  • Location: Gauteng (Pretoria & Johannesburg), South Africa

Program Overview

This Learnership in Wholesale & Retail offers participants a rare chance to gain both theoretical insights and practical experience within the wholesale and retail sectors of the automotive parts industry. Conducted by Motus Aftermarket Parts, a leader in automotive distribution, the program emphasizes real-world application by placing learners in key operational roles across our Gauteng branches.

Following the theoretical training, learners will engage in practical, on-the-job training across various departments at Motus Aftermarket Parts. This phase of the program is designed to apply classroom knowledge in real-world scenarios, allowing participants to:

  • Warehouse Operations: Learners will take part in all aspects of warehouse management, from stock handling and inventory control to order fulfillment processes. This hands-on experience is vital for understanding the logistical aspects of wholesale and retail operations.
  • Sales and Customer Service: Participants will work alongside experienced sales staff to learn effective customer service and sales strategies. This exposure helps to build critical communication and negotiation skills, fostering an ability to connect with customers and drive sales.
  • Retail Management: Learners will also experience the retail side of operations, gaining insights into merchandising, point-of-sale processes, and retail store management. This comprehensive approach ensures that learners understand both the backend operations and the customer-facing aspects of the business.
  • Administrative Duties: Throughout the program, learners will perform various administrative tasks related to the wholesale and retail operations, gaining familiarity with the essential paperwork, data entry, and reporting that support business functions.

Ideal Candidate Profile

To qualify for this Learnership in Wholesale & Retail, applicants must meet the following criteria:

  • Educational Requirement: Completed Matric/Grade 12.
  • Employment Status: Must be currently unemployed.
  • Age Restriction: Applicants should be between 18 and 34 years old.
  • Background Check: A clear criminal record is mandatory.
  • Documentation Required: Certified copies of ID and Matric certificate not older than 3 months.

Overview of Motus Aftermarket Parts

  • Sector: Automotive Aftermarket Parts
  • Services: Distribution and retail of automotive parts and accessories.
  • Market Reach: Nationwide coverage across South Africa

Specific Role Responsibilities

Warehouse Management

Participants in the Learnership in Wholesale & Retail will gain in-depth knowledge and practical skills in warehouse management, a cornerstone of efficient wholesale and retail operations. The training covers:

  • Picking: Learners will master the technique of accurately selecting goods from warehouse inventory according to customer orders, focusing on speed and accuracy to minimize errors and increase efficiency.
  • Binning: This involves organizing goods within the warehouse. Trainees will learn how to assign products to specific locations based on size, type, and frequency of use, ensuring optimal space utilization and accessibility.
  • Packing: Learners will be trained in securely packaging goods for shipment or delivery, ensuring items are well-protected during transit and presented professionally upon arrival.

Additional skills include inventory management, where learners will use advanced inventory software to track stock levels, order supplies, and analyze inventory data to predict stock needs and prevent overstocking or stockouts.

Sales Expertise

The Learnership in Wholesale & Retail sharpens sales skills, crucial for successful careers in any customer-driven industry. Areas of focus include:

  • Customer Interaction: Learn how to engage with customers effectively, understanding their needs, and providing tailored advice and solutions.
  • Sales Techniques: Training in various sales strategies, including upselling and cross-selling, to enhance the customer experience and increase sales volume.
  • Product Knowledge: Gain comprehensive knowledge about the products offered, enabling effective communication of features and benefits to customers.

Participants will also engage in role-playing exercises to build confidence and refine their sales techniques in real-time scenarios.

Administrative Skills

Administrative capabilities are vital for supporting the seamless operation of wholesale and retail businesses. Learners will acquire skills in:

  • Data Entry and Management: Input and maintain accurate records of inventory, sales, and customer information.
  • Documentation: Prepare and manage documents such as invoices, purchase orders, and delivery notes.
  • Compliance: Understand and adhere to relevant laws and regulations affecting the wholesale and retail sectors.

Efficiency in these administrative tasks ensures the backend operations support the front-end customer service and sales efforts effectively.

Retail Proficiency

This aspect of the learnership focuses on essential retail management practices including:

  • Store Layout and Design: Understanding the principles of store set-up and product placement to maximize customer flow and sales potential.
  • Customer Service: Learn best practices in customer interactions, including handling complaints and returns, to ensure a positive shopping experience.
  • Point of Sale (POS) Systems: Training on the use of POS systems for processing sales transactions, returns, and inventory management.

Desired Skills and Personal Attributes

  • Flexibility: Quickly adapt to changes in workflows, processes, or technology. This includes being able to shift between tasks with ease and learning to manage the varying demands of different roles.
  • Resilience: Develop resilience to handle the fast-paced and sometimes unpredictable nature of the retail environment, maintaining high performance even under pressure.
  • Verbal and Non-Verbal Skills: Enhance both verbal articulation and non-verbal cues such as body language and eye contact, which are vital in creating positive customer interactions and team collaborations.
  • Active Listening: Training in active listening skills to better understand customer needs and respond appropriately, which is essential for achieving customer satisfaction and resolving conflicts.
  • Prioritization: Identify urgent versus important tasks and allocate time accordingly to maximize productivity and meet deadlines.
  • Efficiency: Develop techniques to streamline processes and reduce time wastage, ensuring that daily operations run smoothly and effectively.
  • Analytical Thinking: Analyze problems systematically to understand root causes and potential impacts on the business.
  • Creative Solutions: Encourage innovative thinking to develop new and effective solutions to complex problems.
  • Decision Making: Strengthen decision-making skills, ensuring that learners can make informed choices quickly and responsibly.

Application Instructions

Interested candidates should submit the following:

  • An updated CV.
  • Recent certified copies of your ID and Matric certificate.

Ensure all documents are provided to consider your application valid for this Learnership in Wholesale & Retail.

Embarking on this Learnership in Wholesale & Retail not only equips participants with a valuable certification but also provides practical skills and experiences that serve as a foundation for a successful career in the automotive industry.

It is an ideal platform for gaining a deep understanding of the complexities of wholesale and retail operations, making it a fantastic career starting point.