AVBOB, a century-old company known for its strong customer-centric values, is seeking an experienced professional to join their team as an ICT Support and Network Technical Support Level 1. This full-time, permanent position offers a competitive salary package, including pension fund contributions, medical aid allowance, and access to wellness programs.
ICT Support and Network Technical Support Job Overview
- Job Title: ICT Support and Network Technical Support Level 1
- Company: AVBOB
- Location: Centurion
- Job Ref #: 602ICTSNTS01
- Industry: Insurance
- Job Type: Permanent
- Positions Available: 1
ICT Support and Network Technical Support Job Description
As an ICT Support and Network Technical Support Level 1, you will play a crucial role in maintaining and enhancing AVBOB’s network systems.
Key Responsibilities
Your responsibilities will include:
- Network Management: Establishing and maintaining data and voice networks, troubleshooting issues, and ensuring the overall health and functionality of network systems across AVBOB’s offices, including Head Office.
- Technical Planning & Support: Actively contributing to the technical planning, design, and ongoing support of network systems. You’ll be responsible for providing technical advice on networks and supporting both wired and wireless systems.
- Vendor Coordination: Managing relationships with external vendors, coordinating network needs, and ensuring that third-party service providers meet AVBOB’s requirements.
- System Documentation & Reporting: Documenting system plans, activities, network configurations, and updates, and preparing management reports.
- Troubleshooting & Problem Solving: Identifying and addressing malfunctions in network systems, troubleshooting routers, switches, and other equipment, and ensuring all issues are resolved to ensure business continuity.
- Backup & System Maintenance: Coordinating regular backups of switch and router configurations, and overseeing software maintenance schedules.
Your role will require you to implement network solutions that ensure optimal uptime and reliability while offering guidance to the business regarding network technologies and cost management.
Additional Responsibilities
- Provide technical advice on networking solutions, system upgrades, and troubleshooting
- Ensure network systems are stable by performing scheduled maintenance and troubleshooting issues
- Work with external vendors to manage service level agreements (SLAs)
- Stay updated with the latest networking products and technologies, ensuring that AVBOB’s network systems stay current with industry advancements
Job Requirements
- A relevant Degree in Networking
- Cisco Certified Network Professional (CCNP) in Data
- A minimum of 3 years’ technical experience in networking
- At least 2 years of experience managing third-party suppliers
- In-depth knowledge of enterprise networks, routing, and switching
- Familiarity with premise cabling design and installation
Read more: How to Research a Company Before an Interview: A Step-by-Step Guide
Why Join AVBOB?
At AVBOB, you will be working for a company that prides itself on over 100 years of service in the insurance industry. You will receive not only a competitive salary but also a comprehensive benefits package. In addition, you’ll have access to personal services through the employee assistance program, as well as wellness initiatives that support your overall well-being.
Recommended for you: From Personal Details to References: Building a Professional CV in 7 Easy Steps
How to Apply
- Prepare Documents: Update your CV, write a cover letter, and include your relevant qualifications (e.g., Cisco certification).
- Submit Application: Apply via AVBOB’s careers page or recruitment platform by uploading your CV and cover letter.
- Initial Screening: AVBOB’s HR team reviews your application and contacts shortlisted candidates for an initial interview.
- Interview Process: Participate in a formal interview with technical assessments to evaluate your network support skills.
- Final Selection: AVBOB selects the best candidate and extends an offer.
This is an excellent opportunity for an ICT professional looking to advance their career in a well-established company that values its employees and offers room for growth and development.
The ICT Support and Network Technical Support Level 1 role at AVBOB offers an exciting opportunity to be part of a reputable, century-old company with strong customer-centric values. If you have the technical expertise in networking, enjoy troubleshooting, and thrive in a fast-paced environment, this position could be your next career move. Apply now to join a dynamic team and contribute to the success of AVBOB’s network systems.
