Are you passionate about healthcare and administration? A prestigious healthcare facility invites applications for the critical role of Ward Secretary. With two vacancies available, this opportunity is ideal for candidates who excel in patient administration, stock control, client satisfaction, and reception services.
These positions report directly to the Unit Manager and require individuals who are detail-oriented, organized, and committed to providing excellent service.
About the Employer
The healthcare facility recruiting for the Ward Secretary x2 roles is a leading institution renowned for providing exceptional patient care and state-of-the-art medical services. With a commitment to innovation and excellence, the organization prides itself on fostering a culture of teamwork, professional development, and ethical healthcare practices. The facility emphasizes delivering patient-centric care while maintaining high operational standards, making it a sought-after workplace for those passionate about healthcare and administration.
By joining this esteemed institution, candidates will have the opportunity to be part of a vibrant team that prioritizes both employee growth and patient satisfaction. The employer offers a supportive work environment that encourages continuous learning and improvement.
Key Performance Areas
The Ward Secretary will be responsible for the following core areas:
1. Stock Control
- Ensure stock levels are adequately maintained to meet the Unit’s operational needs.
- Manage stock billing according to established guidelines.
- Handle stock ordering and verification processes in line with procedures.
- Use the picking slip system for stock replenishment.
- Address aged, defective, and excess stock in accordance with policy standards.
2. Patient Administration
- Maintain a complete and accurate patient register that aligns with admission statistics.
- Oversee Ward Administration using the Trimed system.
- Prepare and compile patient admission packs based on specific requirements.
- Update Doctor’s clipboards and the Theatre slate, ensuring bed allocations follow procedure.
- Finalize patient files and transfer them to the Patient Administration department as per guidelines.
3. Unit Reception
- Greet and orientate patients upon admission to the Unit.
- Address patient needs following the established protocols.
- Coordinate health-related appointments, treatments, and services such as x-rays, pathology, dieticians, and ancillary services.
- Manage visitor control efficiently.
- Arrange transportation aid and patient transfers.
- Escort patients during admissions and discharges to ensure a seamless experience.
4. Client Satisfaction
- Strive to meet client expectations by adhering to quality service principles.
- Exhibit professional ethics and competence in all areas of performance.
- Actively participate in quality and improvement projects to enhance the Unit’s services.
Required Qualifications and Experience
- Minimum Academic Qualification: Grade 12 certificate.
- Additional qualifications in Administration will be advantageous.
- Prior experience in a similar role within a hospital setting is essential.
- Basic knowledge of stock management will be a beneficial skill.
What Makes This Opportunity Unique?
This position offers a dynamic work environment in the healthcare sector, where you will interact directly with patients, staff, and medical professionals. It also provides opportunities for growth and participation in quality improvement projects, making it an ideal role for those who aspire to advance in healthcare administration.
Application Details
If you meet the above criteria and are ready to contribute to a reputable healthcare unit, submit your application before the deadline.
- Closing Date: 18 December 2024
- Contact: Victoria Maleka
- Email: victoriam@urology.co.za
Applicants are encouraged to highlight their relevant experience and qualifications in their applications.
The Ward Secretary role is an exceptional opportunity for individuals looking to build or further their careers in healthcare administration. This position not only allows you to make a meaningful impact on patients’ experiences but also positions you within a respected organization known for its quality healthcare services.
With responsibilities spanning stock control, patient administration, reception duties, and client satisfaction, this multifaceted role is perfect for someone with a passion for organization, customer service, and teamwork. If you meet the qualifications and are ready to contribute to a dynamic healthcare environment, don’t miss this chance to join a reputable institution.
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Submit your application by 18 December 2024 to secure your place as part of a team dedicated to making a difference in the healthcare sector.
