Are you a UNISA student looking to gain valuable work experience and make a meaningful contribution to your university? The University of South Africa (UNISA) is excited to announce job opportunities for Over-the-Counter Assistants in its Despatch Department in the KwaZulu-Natal region. These positions are based at UNISA’s centres in Durban, Pietermaritzburg, Richards Bay, and Newcastle. If you meet the requirements and are eager to gain hands-on experience in a supportive role, this could be a perfect opportunity for you!

    Over-the-Counter Assistant Job Overview

    • Position: Over-the-Counter Assistant (P13)
    • Department: Despatch (KwaZulu-Natal Region)
    • Directorate: Study Material, Production & Delivery
    • Contract Type: Three-Month Fixed-Term
    • Location and Availability:
      Durban – 6 Positions
      Pietermaritzburg – 2 Positions
      Richards Bay – 2 Positions
      Newcastle – 2 Positions

    Over-the-Counter Assistant Job Description

    As an Over-the-Counter Assistant, you will support UNISA’s Despatch Department by helping with picking, packing, and shipping study materials for students who choose the counter collection option during registration. This role is essential in ensuring students receive their study materials promptly and accurately.

    Key Responsibilities

    As an Over-the-Counter Assistant, your duties will include:

    • Picking, Packing, and Shipping: Handling already packed study parcels for students.
    • Collection Monitoring: Managing uncollected study materials and removing items not picked up within three days unless prior arrangements are made.
    • Recording: Keeping accurate records of collected materials to track what has been collected, by whom, and the quantity.
    • Warehouse Support: Assisting with other warehouse tasks as needed, including the preparation of parcels for dispatch.
    • Health and Safety: Adhering to occupational health and safety protocols.

    Minimum Requirements

    To be eligible for this role, you must meet the following requirements:

    • Educational Qualification: Matric/Grade 12 certificate.
    • Current UNISA Student: You must be enrolled in UNISA with proof of registration for 2024.

    Desired Skills, Abilities, and Knowledge

    Candidates should possess the following:

    • Microsoft Office Skills: Familiarity with MS Office, particularly Excel.
    • Problem-Solving Skills: Ability to think critically and handle issues independently.
    • Communication Skills: Strong written and verbal communication abilities.
    • Teamwork and Independence: Ability to work well within a team as well as autonomously.
    • Attention to Detail: Ability to focus and maintain accuracy, even over extended periods.
    • Willingness to Learn: Openness to learning new processes and systems.
    • Time Management: Ability to work under pressure and meet deadlines.

    Additional Recommendations

    • Knowledge of general supply chain processes and warehouse operations is beneficial.
    • Completion of at least ten UNISA modules.

    Remuneration

    The salary for this role is competitive and aligned with the position’s seniority. Specific remuneration details will be provided to shortlisted candidates.

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    How to Apply

    Interested applicants should prepare the following documents:

    1. Fixed-Term Application Form: Fully completed.
    2. Comprehensive Curriculum Vitae: Detailing your qualifications, experience, and references.
    3. Certified Copies of Matric Certificate, Proof of Registration (2024), and Academic Record or Timetable.
    4. Identification Document: A certified copy.

    To apply, ensure that your documents are up to date (within the last six months) and submit them to hr-kzn@unisa.ac.za. In your email, please include:

    • The relevant reference number for your chosen location:
      • Durban: Despatch/DBN/OTCASST/P13/JUN24/NN
      • Pietermaritzburg: Despatch/PMB/OTCASST/P13/JUN24/NN
      • Newcastle: Despatch/NC/OTCASST/P13/OCT24/NN
      • Richards Bay: Despatch/RB/OTCASST/P13/OCT24/NN
    • Contact details for three referees.

    Applications that are late, incomplete, or do not specify a reference number will not be considered.

    Important Considerations

    • UNISA is an equal opportunity employer, and applications from persons with disabilities are encouraged.
    • Only shortlisted candidates will be contacted. If you do not receive a response within two months after the closing date, please consider your application unsuccessful.

    Contact Information

    For more information about this position, please contact Ms. NM Ngonyama from the Human Resources Department at (031) 335 8135.

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    The Over-the-Counter Assistant positions in KwaZulu-Natal offer a fantastic opportunity for current students to gain practical experience, work in a dynamic environment, and support their peers in accessing essential study materials. With positions available across Durban, Pietermaritzburg, Richards Bay, and Newcastle, these roles are designed to enhance students’ skill sets in teamwork, communication, time management, and logistics—all valuable skills that will benefit them in future careers.

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