Are you looking for an exciting administrative role that supports the training and development process? A prominent organization in Cape Town’s Western Cape region is currently seeking a Training Delivery Administrator to join their dynamic team. If you have a passion for human resources, training coordination, and administrative excellence, this could be the ideal position for you.
Job Title: Training Delivery Administrator
- Job Type: Permanent
- Location: Brackenfell, Cape Town, Western Cape
- Closing Date: 22nd May 2025
- Reference Number: SHO250422-5
Job Purpose and Responsibilities
The Training Delivery Administrator is a critical role within the Human Resources (HR) department, focused on providing comprehensive administrative support across various training activities. The purpose of this role is to ensure the accurate and timely completion of administrative tasks related to training delivery, learner management, and adherence to regulatory compliance.
Key Responsibilities:
- Training Support and Administration:
The administrator will play a key role in supporting the training team by consolidating learner agreements for SETA registration, ensuring accuracy before submission. They will also be responsible for maintaining training records in the Learning Management System (LMS), participating in internal and external audits, and liaising with both internal teams and SETA representatives. - Training Material Management:
One of the core responsibilities will be managing the ordering of training materials, ensuring that resources are available for training sessions. The administrator will also assist in conducting Training Needs Analysis and coordinating the delivery of training across the organization. - Ad Hoc Administrative Support:
The role includes general administrative duties such as compiling and updating documents, managing correspondence, and maintaining filing systems. This will ensure that all training activities are well-documented, traceable, and compliant with organizational and legislative requirements. - Vendor and External Liaison:
The Training Delivery Administrator will interact with external service providers, manage training-related invoices, and coordinate travel and accommodation arrangements for learners and trainers as required.
Core Objectives and Key Performance Areas
The Training Delivery Administrator will be expected to meet several key objectives in their role, ensuring the effective and efficient management of all administrative activities:
- Employee-Centric Delivery:
The role requires a strong focus on providing excellent support to employees while adhering to organizational policies and procedures. The administrator will need to escalate any challenges immediately to ensure the smooth flow of work. - Governance and Compliance:
It’s crucial that all activities comply with legislative frameworks such as the Health & Safety requirements and the Protection of Personal Information Act (POPI Act). The administrator will be responsible for ensuring the integrity of data, managing risks, and maintaining compliance with relevant labor relations regulations. - Data Management and Reporting:
Maintaining accurate data is vital. The Training Delivery Administrator will be responsible for updating and ensuring accuracy in all relevant records, reports, and documents. They will also support the preparation of cost and data reports, consolidating data to assist in broader People-related requirements. - Team Collaboration:
This role is also focused on fostering a collaborative and supportive team environment. The Training Delivery Administrator will be expected to participate in various team activities, ensuring a wellness culture that prioritizes employee well-being, engagement, and clear communication.
Qualifications and Experience Required
To qualify for this role, candidates must possess the following qualifications and experience:
- Education:
A Grade 12 National Senior Certificate is essential, while a Diploma in Administration or a related qualification is preferred. - Experience:
Candidates should have at least 2 years of experience in an administrative role with a focus on training delivery, ideally within the FMCG, retail, or a similar industry. Experience in SETA processes and working with learnerships or skills programs will be highly beneficial. - Technical Skills:
Familiarity with systems like SAP and experience in the HR field, particularly training administration, are preferred but not mandatory. - Communication and Organizational Skills:
The ideal candidate will possess strong communication skills, attention to detail, and the ability to prioritize tasks effectively. Experience with policy implementation and working in a compliance-driven environment will also be advantageous.
Personal Attributes for Success
To excel in this role, candidates should be:
- Organized and Detail-Oriented:
Given the nature of the role, meticulous attention to detail is a must. Ensuring all documents and records are accurate and properly filed is crucial. - Proactive and Efficient:
The Training Delivery Administrator will need to be proactive in addressing challenges and ensuring that all tasks are completed in a timely and effective manner. - Team Player with Strong Interpersonal Skills:
As the role involves liaising with various teams and external service providers, strong interpersonal skills and a collaborative mindset are essential.
How to Apply
To apply for the Training Delivery Administrator position, submit your application before the closing date of 22nd May 2025. Ensure your application highlights your relevant experience, qualifications, and why you’re the right fit for this role.
This is an excellent opportunity for individuals looking to grow their career within human resources and training coordination. The Training Delivery Administrator will play a vital role in the learning and development processes within the organization, directly contributing to the development of employees and the success of the company.
Check also: RCL Foods Engineering Apprenticeship Programme 2025
