If you have a passion for leadership, problem-solving, and delivering exceptional customer service, then the position of Shoprite Trainee Manager in Springbok, Pofadder, and Aggeneys, Western Cape, South Africa, might be the perfect fit for you.

This permanent role offers an exciting opportunity to develop your management skills in a supportive and structured environment.

Shoprite Trainee Manager Job Overview

  • Location: Springbok, Pofadder, Aggeneys, Western Cape, South Africa
  • Job Type: Permanent
  • Closing Date: 2024/07/13
  • Reference Number: SHO240613-11
  • Position: Trainee Manager
  • Sector: Retail

About Shoprite

Shoprite is the largest retailer in Africa, known for its commitment to affordability, quality, and convenience. With a strong presence in South Africa and across the continent, Shoprite aims to provide accessible and affordable goods to its customers while driving socio-economic growth. The company prides itself on a wide range of products, excellent customer service, and a dynamic shopping experience. As an employer, Shoprite offers extensive training and development opportunities, fostering a supportive environment for employees to grow and succeed in their careers.

Shoprite Trainee Manager Job Description

As a Shoprite Trainee Manager, you will play a pivotal role in managing and leading a retail branch. This position involves a blend of planning, organization, and execution to ensure the branch operates smoothly and meets its targets. The responsibilities include:

  • Planning and Organizing: Develop and implement medium to long-term plans for the branch.
  • Stock Monitoring: Ensure stock levels meet the required standards to avoid shortages.
  • Target Achievement: Work towards achieving set targets to promote business growth.
  • Staff Management: Efficiently delegate tasks and allocate resources among staff.
  • Problem-Solving: Address and resolve issues related to customers, staff, and equipment to maintain high service standards.
  • Profit and Loss Responsibility: Take full responsibility for the financial success of the branch.
  • Training Completion: Engage in and complete the in-house training program for personal and professional development.

Qualifications and Experience

  • Educational Requirement: Grade 12 qualification or equivalent (with Maths and English).
  • Tertiary Qualification: Retail-related qualification.
  • Experience: FMCG experience within a retail outlet.

Key Responsibilities

  1. Staff Management:
    • Delegate tasks efficiently.
    • Allocate resources effectively.
    • Ensure high levels of staff performance and motivation.
  2. Stock Management:
    • Monitor stock levels.
    • Ensure timely restocking.
    • Manage inventory to prevent overstocking or stockouts.
  3. Floor-Walk Management:
    • Regularly walk the floor to monitor store conditions.
    • Ensure all sections are well-organized and stocked.
  4. Report Analysis:
    • Analyze branch reports.
    • Implement strategies based on report findings to improve branch performance.
  5. Trading Premises Maintenance:
    • Ensure the store is clean and well-maintained.
    • Address maintenance issues promptly.
  6. Budget and Target Achievement:
    • Work towards achieving the branch budget.
    • Meet or exceed sales and performance targets.
  7. Customer Query/Complaints Resolution:
    • Handle customer queries and complaints promptly and efficiently.
    • Ensure customer satisfaction is maintained.

Skills and Knowledge

  • Product Knowledge: Familiarity with the products sold in the branch.
  • Branch Systems Knowledge: Understanding of the systems used in branch operations.
  • Stock Management: Knowledge of inventory control and stock management.
  • Branch Reports: Ability to analyze and interpret branch performance reports.
  • Policy Understanding: Understanding of company policies and procedures.

How to Apply

Ensure your CV and cover letter highlight your qualifications, experience, and skills relevant to the Trainee Manager position.

The application process is straightforward, with a closing date set for July 13, 2024. Don’t miss this opportunity to kick-start your career in retail management with a leading company in South Africa.

In conclusion, the Shoprite Trainee Manager position in Springbok, Pofadder, and Aggeneys, Western Cape, offers a fantastic opportunity for those looking to advance their careers in retail management. With responsibilities ranging from staff and stock management to problem-solving and customer service, this role is designed to develop your skills and prepare you for future leadership positions.

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