The University of Pretoria (UP), renowned for its dedication to excellence and diversity, is inviting applications for the position of Senior Administrative Officer: Quality Assurance Specialist within its Department of Library Services. UP’s commitment to maintaining a high standard of quality has cemented its reputation as one of South Africa’s leading research institutions, contributing significantly to global advancements in science and technology.
About the Senior Administrative Officer Role
The Quality Assurance Specialist is a critical position designed to enhance the department’s operational efficiency, data-driven decision-making, and overall service delivery. This role will focus on leveraging data analytics and quality management systems to ensure exceptional library services.
Key Responsibilities
The successful candidate will be expected to:
- Strategic Data Utilization
- Drive decision-making using data insights, business intelligence, and market research.
- Transform raw data into actionable strategies through quantitative and qualitative methods.
- Operational and Service Excellence
- Enhance user experience by improving service quality through data-driven insights.
- Implement and maintain an effective quality management system.
- Data Lifecycle Management
- Develop data architectures, ensuring consistency, accuracy, availability, and security of departmental data.
- Create reliable backend data pipelines for seamless data flow.
- Dashboard Design and Reporting
- Localize and manage dashboards for real-time insights.
- Develop performance metrics and automated reporting tools for productivity tracking.
- Collaboration and Communication
- Establish communication plans for effective collaboration with library staff and cross-functional teams.
- Provide analytics to measure and improve departmental outcomes.
- Advanced Analysis
- Analyze data to identify risks, opportunities, and improvement areas.
- Offer strategic recommendations to enhance processes and resource allocation.
Minimum Requirements
Applicants must meet the following criteria:
- A Bachelor’s Degree or B-Tech in Statistics, Data Science, Computer Science, or a related field.
- At least three years of experience in data analytics and business intelligence.
- Proficiency in:
- Microsoft Suite (Excel, PowerPoint, Word, Power BI).
- Data warehousing, modeling, and analysis.
- Programming languages such as Python or R and SQL.
- Ability to develop clear problem statements, actionable plans, and articulate findings effectively.
Preferred Qualifications
- A postgraduate qualification in an analytical field will be advantageous.
Key Competencies
- Advanced marketing analytics.
- Strong database management and data integration skills.
- Exceptional communication and collaboration capabilities.
Remuneration and Benefits
The University of Pretoria offers a competitive annual remuneration package commensurate with the role’s responsibilities and aligned with its policy guidelines. Staff members benefit from 50% contributions towards medical aid premiums for the BESTMED and UMVUZO schemes.
Application Process
Interested candidates should apply online at the University of Pretoria Careers page by 5 December 2024. Applications must include:
- A comprehensive CV.
- Certified copies of qualifications.
- Contact details of three referees.
Note: Applications submitted via email will not be considered.
Important Dates
- Closing date for applications: 5 December 2024.
- Notification of application outcomes: 28 February 2025 (if no communication is received by this date, assume the application was unsuccessful).
Enquiries
For application-related queries:
Mr. G Malobola
- Email: gojiwe.malobola@up.ac.za
- Tel: 012 420 3122
For role-specific queries:
Ms. Z Ntshabele
- Email: zenzile.ntshabele@up.ac.za
- Tel: 012 420 3718
Equity and Diversity Commitment
The University of Pretoria is committed to equality, employment equity, and diversity. Preference may be given to candidates from underrepresented groups, as per the Employment Equity Plan. However, all candidates meeting the minimum requirements are encouraged to apply.
Related: Receptionist Job Opportunity in Cape Town – Apply Now!
This position offers a dynamic opportunity for an experienced quality assurance specialist to contribute to the ongoing success and innovation of the University of Pretoria’s Library Services. By joining this institution, candidates will be part of a prestigious environment fostering growth and excellence.
The role of Senior Administrative Officer: Quality Assurance Specialist at the University of Pretoria represents a unique opportunity for skilled professionals to make a meaningful impact in a dynamic and innovative environment.
For those passionate about quality assurance, data-driven decision-making, and improving user experiences, this position is an ideal platform to grow and excel professionally. Don’t miss this opportunity to be part of a prestigious team at the forefront of educational excellence. Apply today for the Senior Administrative Officer!