Are you a passionate and experienced telesales agent looking for a rewarding career opportunity in Umhlanga, KwaZulu-Natal? Rewardsco (Pty) Ltd is hiring outbound Rewardsco Telesales Agents for the local telecommunications campaigns.

If you have a proven track record in sales and are eager to grow your career in the telecommunications industry, this could be the perfect role for you. With this learnership, Rewardsco aims to equip participants with the skills and knowledge they need to thrive in a customer service environment.

Rewardsco Telesales Agents Learnership Overview

  • Position: Rewardsco Telesales Agents
  • Location: Umhlanga, KwaZulu-Natal
  • Job Type: Permanent
  • Department: Other
  • Experience Level: Entry Level
  • Industry: Telecommunications
  • Functional Area: Sales
  • Salary: R60,000 per annum
  • Employment Equity: Only open to EE candidates

Requirements:

To be eligible for this opportunity applicant must be:

  • Grade 12/ Matric certificates gained within the last 2 years
  • Have no prior work experience
  • Clear Criminal record
  • Must have an original ID
  • Must not be on any other learnership programme or currently studying

Skills and Competencies:

  • Excellent Telephone Etiquette: This means being polite, courteous, and professional when speaking to someone on the phone. It includes answering calls promptly, speaking clearly, listening attentively, using appropriate language, and showing respect for the caller’s time and concerns. Good telephone etiquette is essential for creating positive first impressions and maintaining effective communication.
  • Good Listening Skills: This skill involves giving full attention to the speaker, avoiding interruptions, and demonstrating understanding through appropriate responses. Good listeners actively focus on what the other person is saying, ask clarifying questions when needed, and provide valuable feedback.
  • Excellent Communication (Written and Verbal): Effective communication involves expressing ideas, thoughts, and information clearly and concisely in both spoken and written form. It requires adapting your message to your audience, using appropriate grammar and vocabulary, organizing your thoughts logically, and being sensitive to cultural differences and communication styles.
  • Ability to adapt and Respond to Different Types of Customers: This skill refers to the ability to prioritize customers’ needs and satisfaction by understanding their requirements, preferences, and concerns. Customer-oriented individuals strive to create positive experiences, provide prompt and effective solutions, and maintain strong relationships with customers.

Why Join Rewardsco?

Rewardsco (Pty) Ltd is a leading company in the telecommunications industry, known for its dynamic work environment and commitment to employee growth and well-being. As a Rewardsco telesales agent, you will have the opportunity to:

  • Enhance Your Skills: Gain valuable experience in outbound telesales and telecommunications.
  • Grow Professionally: Take advantage of our career growth opportunities and advance within the company.
  • Enjoy Work Perks: Benefit from healthcare coverage, incentives, and a supportive work environment.

Application Process

Applying for the position of Rewardsco Telesales Agents is straightforward, but given the competitive nature of the role, it’s crucial to act quickly and be well-prepared. Here’s what you need to know about the application process:

Step 1: Prepare Your Documents

Before heading to the screening, ensure you have all necessary documents ready. This includes:

  • Updated Resume: Highlighting your relevant telesales experience, particularly in marketing mobile and data packages.
  • ID Document: A valid South African ID or passport.
  • Proof of Experience: Any certificates or letters of reference that can validate your 6 months of recent telesales experience.
  • Clear Criminal Record Certificate: Mandatory for all candidates to ensure eligibility.

Step 2: Visit Rewardsco for Screening

Screening takes place at the following address:

Address:
2 Ncondo Place, Umhlanga Ridge (Opposite Coastlands Hotel)

Screening Times:
Monday to Friday, 9am – 3pm

What to Expect During Screening

  1. Arrival and Registration: Upon arrival, you will need to register and submit your documents. It’s advisable to arrive early to avoid long wait times and ensure you are seen on the same day.
  2. Initial Interview: You will undergo a preliminary interview where you will be asked about your experience, skills, and motivation for applying to Rewardsco. This is your chance to make a strong first impression.
  3. Skills Assessment: Depending on the volume of applicants, you may be asked to complete a skills assessment. This could include a brief sales pitch or answering hypothetical sales scenarios to demonstrate your competency.
  4. Medical Check: As part of the application process, you might also have a brief medical check with the onsite doctor to ensure you meet the health requirements for the role.

Tips for a Successful Screening

  • Dress Professionally: First impressions count. Dress smartly to reflect your professionalism and readiness for the role.
  • Be Punctual: Arriving on time shows your commitment and respect for the interviewers’ schedules.
  • Prepare for Questions: Be ready to discuss your previous telesales experience in detail, including specific achievements and challenges you’ve faced.
  • Stay Positive and Confident: Confidence in your abilities can set you apart from other candidates. Stay positive, and let your enthusiasm for the role shine through.

Post-Screening

After the screening, successful candidates will be contacted for further interviews or to receive their job offers. If you do not hear back immediately, don’t be discouraged. The hiring process can take some time, but your proactive follow-up can show continued interest in the role.

Follow-Up:

  • Contact Details: Make sure to provide accurate contact details during your screening so you can be easily reached for further communication.
  • Follow-Up Call/Email: It’s acceptable to make a follow-up call or send an email a week after your screening to inquire about the status of your application.

Don’t wait! Take the first step towards an exciting and rewarding career with Rewardsco. Apply now and become part of a team that values growth, performance, and employee well-being.

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