Are you a friendly and organized individual with a passion for customer service? Umalusi invites dedicated candidates to apply for the Receptionist vacancy, offering an exciting opportunity to become the welcoming face of the organization. This pivotal role involves providing essential administrative support and maintaining a professional atmosphere for all visitors. Candidates with excellent communication skills, a keen attention to detail, and a knack for thriving in dynamic environments are encouraged to apply.
Requirements
- Qualifications:
- NQF Level 4 qualification (SC, NSC NCV) or equivalent.
- Diploma in Communications/Office Administration would be advantageous.
- Experience:
- Minimum one-year relevant experience in a similar environment.
- Strong computer skills.
- Skills:
- Excellent communication skills (written and verbal).
- Knowledge of basic office management principles and practices.
- Proficiency in telephone etiquette and managing a switchboard.
- Familiarity with the education and training environment and NQF Levels.
Duties
- Answering telephone calls, screening, and transferring calls to the relevant person/unit.
- Taking and relaying messages promptly.
- Providing accurate information to callers and resolving queries where possible.
- Handling walk-in visitors, confirming the purpose of their visit, and facilitating their meeting with the appropriate staff member.
- Receiving and managing incoming mail and parcels, coordinating with the General Assistant for heavy parcels.
- Liaising with external couriers for parcel collections.
- Managing the telephone system effectively.
- Registering new employees on the system and allocating necessary codes and passwords.
- Generating monthly reports for individuals and forwarding them for review and sign-off.
- Scheduling meetings for meeting rooms/board rooms online.
- Monitoring attendance and cancellations of scheduled meetings.
- Posting meeting schedules in designated areas and ensuring provision of necessary arrangements.
- Maintaining cleanliness and tidiness of the reception area.
- Liaising with external service providers like dry cleaners for necessary arrangements.
Receptionist Vacancy Application details
- For enquiries, contact Human Capital Management (HCM) at (012) 030 0736 or (012) 030 0856.
- Umalusi Application Form
- Applications incluing UMALUSI completed form and updated curriculum vitae, must be forwarded to Recruit.RECEPTION@umalusi.org.za.
- Umalusi is an equal opportunity employer, promoting representivity in race, gender, and disability.
- Only shortlisted candidates will be contacted.
- Applications close on 30 July 2024 at 16h00. Late applications will not be considered.
Related: Comprehensive Guide to Applying for Government Positions via essa.labour.gov.za
Umalusi encourages dedicated individuals interested in contributing to the organization as a Receptionist to submit their applications before the closing date of 30 July 2024. This role presents an opportunity to join a team committed to maintaining excellence in education and training quality assurance.