Netcare is pleased to announce an opening for a Receptionist position at their esteemed facility. They are in search of a friendly, professional, and organized individual to serve as the first point of contact for patients and visitors. This role is essential in delivering exceptional service and ensuring a smooth and welcoming experience for all.
Ideal candidates will possess excellent communication skills, a passion for customer service, and the ability to excel in a fast-paced environment. Netcare invites those who meet these criteria to apply and potentially join their dedicated team.
Netcare Receptionist (Dental) X2 Overview:
- Division: Primary Care Division
- Location: Medicross Walmer
- Closing Date: 13 August 2024
Key Responsibilities:
Perform Administrative Tasks
- Switchboard Duties: Answer and route calls promptly.
- Appointment Scheduling: Manage bookings and coordinate with medical staff.
- Billing and Payment Processing: Handle billing with accuracy and assist with payment queries.
- Patient Records Management: Maintain accurate and confidential records.
- General Office Duties: Perform tasks such as filing, photocopying, and maintaining supplies.
Support Clinical Staff
- Coordination: Assist in managing patient flow and ensuring timely care.
- Communication: Convey messages and instructions accurately.
- Emergency Assistance: Respond appropriately in emergency situations.
Contribute to a Positive Work Environment
- Team Collaboration: Work harmoniously with colleagues.
- Continuous Improvement: Participate in training and stay updated on best practices.
- Feedback and Innovation: Encourage constructive feedback and embrace new ideas.
Requirements
- Education: Matric or equivalent NQF Level 4 qualification.
- Higher Certificate: NQF Level 5 preferred.
- Experience: Minimum of 1-2 years’ reception experience in a hospital or clinic setting.
- Skills: Intermediate computer skills (MS Word, Outlook, Excel).
- Knowledge: Familiarity with Medical Schemes.
How to Apply:
- Interested candidates should email a detailed CV to pcdrecruitment@netcare.co.za.
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Privacy Notice:
- By submitting your application, you consent to the processing of your personal information for recruitment and selection purposes only, in accordance with data protection and privacy laws.
- Your information will not be used for other purposes without your consent.
- Only shortlisted candidates will be contacted. If you do not hear from us within 30 days after the closing date, please consider your application unsuccessful.
- Your CV will be retained on our electronic system for 12 months. If you object to this, please indicate, and your information will be securely destroyed.
Netcare’s Core Values
- Care: Respect for patient dignity and the Netcare family.
- Participation: Inclusion of people and partners in all activities.
- Truth: Commitment to transparency in actions.
- Compassion: Dedication to quality care and professional excellence.
Strategy:
- Person-Centered Health and Care: Empower patients and ensure consistent quality care.
- Digitally Enabled: Create an integrated patient experience through digital solutions.
- Data-Driven: Use comprehensive data for informed clinical and business decisions.
Basic Service Standards:
- Greet everyone respectfully.
- Wear a name badge for clear identification.
- Maintain grooming to reflect dignity.
- Practice proper hand hygiene.
- Seek consent with compassion.
- Express appreciation with a thank you.
- Embrace diversity to promote inclusivity.
Employment Equity:
- Netcare’s recruitment process will align with the approved Employment Equity plan and targets.
- The company actively supports the recruitment of people with disabilities.
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The Receptionist (Dental) positions at Medicross Walmer present a remarkable opportunity to join a committed team within the esteemed Medicross Healthcare Group. This role is ideal for individuals who are dedicated to delivering outstanding patient service and excel in a dynamic, healthcare-focused environment. Interested candidates are invited to apply by submitting their detailed CV to [pcdrecruitment@netcare.co.za] by the closing date of 13 August 2024.
Medicross is devoted to creating a diverse and inclusive workplace and is eager to welcome new team members who reflect their core values of care, compassion, and professionalism.