Candidates are invited to pursue a rewarding career path with the Construction Education and Training Authority (CETA), which is currently offering a promising Receptionist Vacancy. CETA recognizes that the cornerstone of its success is founded upon the individuals who manage the first impressions and the essential communication lines of the organization. Within the dynamic realm of construction education and training, CETA serves as a pillar of learning, development, and excellence—qualities it strives to embody in every exchange at the reception desk.

The Receptionist’s role at CETA is pivotal in sustaining the flow of communication and administrative effectiveness. Positioned at the hub of interaction, the successful applicant will be responsible for ensuring a seamlessly operational environment.

About the Construction Education and Training Authority

CETA has established itself as a leader in providing quality education and training services. Their dedication to excellence ensures that every interaction within the institution is seamless and professional, reinforcing their commitment to stakeholder satisfaction and continuous improvement.

Receptionist Vacancy Overview

  • Reference Number: CETA-R-059
  • Company: CETA
  • Location:  Midrand, South Africa
  • Closing Date: 04 April 2024

Minimum Qualifications

  • A high school diploma (Grade 12 / Matric) alongside relevant certifications.
  • Solid experience in reception and switchboard operations.
  • Familiarity with Microsoft Office, especially Outlook.

Key Responsibilities

  • Telephone Systems Management: Operate and manage a multi-line telephone system, fielding and routing calls with professionalism and efficiency. Maintain a rapid response rate, ensuring that all inquiries are addressed promptly and accurately.
  • Training and Development: Conduct comprehensive training sessions for new staff members on the telephone system, ensuring they are well-versed in its functionality. Continually provide refresher training and updates to existing staff to keep skills sharp and information current.
  • Contact Information Management: Rigorously maintain and regularly update the staff contact and telephone extension lists, ensuring that all information is accurate and accessible for efficient communication within the organization.
  • Reception Area Oversight: Manage the organization and presentation of the reception area. This includes the arrangement of reading materials, the tidiness of the space, and the welcoming atmosphere for guests and employees.
  • Parcel Tracking and Distribution: Take charge of the receipt and dispatch of all parcels and documents. Ensure meticulous recording and tracking of incoming and outgoing items, coordinating with courier services, and guaranteeing timely distribution to the correct recipients.
  • Visitor Reception and Support: Greet and support all visitors with a hospitable and helpful demeanor. Ascertain their needs and direct them to the appropriate department or individual, providing an outstanding first impression of CETA.
  • Inventory Management: Oversee the inventory of front office supplies, ensuring that stock levels are maintained and reordering supplies as necessary to avoid any shortages that could impact daily operations.
  • Administrative Excellence: Perform various administrative tasks, including but not limited to scheduling appointments, updating information on bulletin boards, and ensuring that all operational procedures are followed in accordance with CETA policies and standards

Skills Required

  • Timeliness and a strong sense of self-discipline.
  • An ability to navigate and resolve complex customer service situations.
  • Proficient in coordinating tasks and maintaining meticulous attention to detail.

How to Apply

Take the first step towards joining our team by preparing your application. Here’s what you need to do:

Required Documents:

To ensure a complete application, please include the following:

  • An Application Letter expressing your interest and suitability for the Receptionist role.
  • A Detailed Curriculum Vitae outlining your relevant experience and skills.
  • Provide the Names of Contactable Referees who can attest to your qualifications and experience.
  • Copies of Academic Qualifications to verify your educational background.

Application Process:

We’ve streamlined our application process to make it as straightforward as possible:

  1. Visit the online application portal. 
  2. Fill in the necessary information in the designated sections and upload the required documents.
  3. Review your application thoroughly to ensure all information is accurate.
  4. Submit your application to be considered for this exceptional opportunity.

Tip: 5 Strategies to Make Your LinkedIn Profile Stand Out to Recruiters

Elevate your career by joining CETA. With a receptionist vacancy open, it’s an opportunity to become an integral part of a team dedicated to shaping the future of education and training.