Mediclinic Sandton is currently seeking a dedicated and organized Reception Administrator to join their team. This pivotal role is crucial for ensuring the smooth operation of front desk functions, delivering exceptional customer service, and supporting the clinic’s administrative needs. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to fostering a welcoming environment for patients and visitors.
Those passionate about making a positive impact in a high-quality healthcare setting are encouraged to apply and become an integral part of the Mediclinic Sandton team.
Mediclinic Sandton Reception Administrator Role Overview:
- Position: Reception Administrator
- Employer: Mediclinic Sandton
- Location: Bryanston, Johannesburg, South Africa
- Type: Permanent
- Closing Date: 16 August 2024
- Number of Positions: 1
- Recruiter: Nomsa Rachel Somzila
- Reference Number: 51697
- Workplace Type: On-site
Main Purpose of the Job
- Assist patients with admissions and discharges, ensuring professional service and minimizing operational and financial risks while exceeding client expectations.
Key Responsibilities
- Admissions Management: Capture and process patient admissions, including pre-admissions and bookings, following established procedures.
- Financial Risk Prevention: Adhere to policies and procedures to identify and mitigate potential financial risks.
- Discharge Process: Manage the discharge process in accordance with the Patient Administration Manual.
- Confidentiality: Maintain patient confidentiality at all times.
Requirements:
Required Education
- Essential: Grade 12 or equivalent
- Desired: None
Required Experience
- Essential Minimum Experience: None
- Desired Experience: Reception administration experience or experience in a private healthcare facility
Required Skills and Knowledge
- Debtpack Enquiry Application: Check outstanding amounts for blacklisted patients.
- Admission and Discharge Functions: Manage admission, bed functions, and discharge processes.
- Anatomy Knowledge: Understanding of anatomy and medical terminology.
- Hospital Systems: Familiarity with hospital switchboard systems and patient administration policies and procedures.
- Patient Admin Programs: Experience with AS400 system and patient admin programs.
- Computer Skills: Proficiency in Microsoft Office.
- ICD and CPT Codes: Knowledge of medical coding.
- Medical Aid Schemes: Understanding of medical aid schemes and the private healthcare environment.
- Workmans Compensation Act: Knowledge of Workmans Compensation Act processes and policies.
- Emergency Protocols: Awareness of emergency and major incident protocols (e.g., fire, floods, robbery).
- Financial Risk Identification: Ability to identify financial risks, such as blacklisted patients and handling patient valuables.
How to apply
- Prepare Your Documents:
- Ensure you have your updated CV, certified ID, and any relevant qualifications ready.
- Your CV should be in PDF or Word format, with no handwritten notes included.
- If required, prepare a profile picture with a minimum size of 300 x 300 pixels.
- Access the Application Portal:
- Use Google Chrome to access the application portal for the best experience.
- Click on the application link provided in the job listing.
- Complete the Application Form:
- Fill out all required fields in the application form accurately.
- Upload your CV in the designated section. Do not combine it with other documents.
- Upload your certified ID and qualifications in their respective sections.
- Review and Submit:
- Double-check all information and document uploads for accuracy.
- Ensure all required fields are completed and all documents are correctly attached.
- Click the “Submit” button to finalize your application.
HINT: Free CV Templates that Pass the Applicant Tracking System
Additional Information
- Preference will be given according to the Employment Equity Plan of Mediclinic Southern Africa and to internal applicants who meet the minimum requirements.
- Internal employees on fixed-term contracts should apply using an external candidate profile rather than their employee profile.
By adhering to these online application guidelines, candidates will be able to streamline their process for applying to the Reception Administrator position at Mediclinic Sandton. Proper document preparation, accurate completion of the application form, and careful submission will ensure that their qualifications are presented effectively.
Once the application is submitted, candidates should expect a confirmation email and any additional instructions. Mediclinic Sandton is eager to review the applications and potentially welcome new team members. Best of luck to all applicants.