Are you a skilled driver with a passion for customer service? Do you thrive in a fast-paced environment and enjoy the responsibility of managing stock, building relationships with customers, and being a key player in daily operations? If so, the RCL Foods Driver Salesman Job Opportunity might be the perfect fit for you! This permanent position is a great opportunity to grow within the RCL Foods family and be a part of a team that values commitment, customer satisfaction, and excellence.
Driver Salesman Job Overview
- Position: Driver Salesman
- Location: Kokstad, KwaZulu-Natal
- Closing Date: 7 November 2024
- Reference Number: RCL241021-1
- Company: RCL Foods
- Department: Customer Sales
- Type: Permanent Position
Driver Salesman Job Description
The Driver Salesman role requires a proactive and customer-centric approach to selling and delivering bakery goods. As a Driver Salesman for RCL Foods, you’ll not only be transporting products, but you’ll also be interacting with customers, ensuring high service standards, and promoting the brand effectively.
Key Responsibilities
The Driver Salesman will take on a range of responsibilities, focusing on maintaining high customer satisfaction, efficient stock management, and timely delivery. Here are some core duties and expectations for this role:
1. Vehicle and Presentation Management
- Ensure the company vehicle is clean, safe, and complies with the Occupational Health and Safety Act.
- Dress professionally, wear prescribed PPE, and present oneself with high hygiene standards as you represent the brand in front of customers.
- Conduct pre-trip vehicle inspections, report any faults immediately, and arrange a replacement vehicle if necessary.
- Follow all road safety rules, ensuring the safety of passengers and other road users.
2. Stock and Loading Management
- Verify that all stock loaded matches the orders to ensure no discrepancies in deliveries.
- Confirm that stock is loaded safely, and report any quality concerns to the Dispatch Supervisor.
- Assist with loading stock as needed and communicate any unavoidable delivery issues to customers courteously.
3. Customer and Sales Engagement
- Build positive relationships with all customers, maintaining a respectful and friendly demeanor.
- Seek new sales opportunities by expanding on current customer relationships and identifying potential new clients along your route.
- Notify the supervisor of any customer-related issues or delays in service, helping the team meet service expectations consistently.
4. Sales and Deliveries
- Ensure each customer’s order is delivered accurately and according to plan.
- Make alternative arrangements if additional stock is required to meet unexpected demand, ensuring no customer is left underserved.
- Implement promotional activities with customers as directed by the sales team, reinforcing brand loyalty.
5. Transaction Management
- Secure and accurately manage cash received during deliveries using the vehicle safe to safeguard company assets.
- Maintain accuracy in all transactional paperwork, including invoices, delivery notes, and petrol slips, and ensure this information is handed to relevant personnel promptly.
- Complete cash-ups upon return from a route and report any shortages within 24 hours.
6. Competitor Analysis
- Actively collect information on competitor activities, products, and pricing to keep the company informed of market trends.
- Report insights to the sales team, supporting strategic decisions that enhance RCL Foods’ competitive positioning.
7. Team and Role Flexibility
- Work harmoniously with the van assistant, providing coaching and guidance when necessary.
- Support other departments as required, which could include stepping in as a van assistant or assisting with loading tasks during high-demand periods.
Minimum Requirements
If you’re interested in applying for the Driver Salesman role, here’s what you’ll need to qualify:
- Education: Minimum of a Matric certificate.
- License: Valid Code 10 driver’s license with a PDP (Professional Driving Permit).
- Experience: At least 3 years of experience driving trucks, specifically within the Fast-Moving Consumer Goods (FMCG) sector.
- Sales Skills: Previous experience in delivering and selling FMCG products for cash to both new and existing customers.
Why Join RCL Foods?
Working with RCL Foods offers you more than just a job. It’s an opportunity to join a company that emphasizes community, quality, and customer satisfaction. In the Driver Salesman role, you’ll interact directly with customers daily, enabling you to build strong relationships and make a significant impact on RCL Foods’ success in the region.
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How to Apply
If you meet the qualifications and are excited about this opportunity, apply by 7 November 2024. This position is based in Kokstad, and the chosen candidate will report directly to the Sales Manager.
To apply, prepare your resume and relevant documents, emphasizing your experience in sales, delivery, and customer service. Visit the RCL Foods website and search for the RCL Foods Driver Salesman Job Opportunity to complete the application process.
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The RCL Foods Driver Salesman Job Opportunity in Kokstad is a fantastic chance for skilled drivers passionate about customer service and sales to join a respected name in South Africa’s food industry. This role is ideal for those who enjoy working on the road, interacting with clients, and contributing to the growth of a reputable company in the FMCG sector. With a focus on efficiency, customer satisfaction, and quality, RCL Foods offers a rewarding work environment where every delivery and interaction plays a key role in the company’s success.