Groote Schuur Hospital is currently offering the Hospital Queue Marshall Internship, an excellent opportunity for those keen on pursuing a career in healthcare administration or patient services. Interns in this program play a crucial role in managing and organizing patient queues, ensuring the smooth and efficient flow of patient traffic throughout the hospital. This direct involvement supports medical staff by alleviating bottlenecks and enhancing overall patient care efficiency.

This internship program is a great opportunity for individuals interested in pursuing a career in healthcare administration or patient services.

Groote Schuur Hospital Queue Marshall Internship Overview:

  • Reference: GSH2/2024
  • Company: Groote Schuur Hospital
  • Location: Cape Town, South Africa
  • Closing date: 26 April 2024
  • Stipend: R 6 039.00 per month


  • Matriculation certificate (Grade 12) or equivalent
  • Applicant must be a South African Citizen.
  • Must possess a valid South African ID document.
  • Must be willing to be rotated to different areas of the hospital in order to accommodate operational needs.
  • Be able to cope under pressure.


Interns in the Hospital Queue Marshall Internship at Groote Schuur Hospital will undertake a range of critical responsibilities that ensure efficient hospital operations and patient satisfaction:

  • Control and Maintain Order: You will be tasked with managing the flow of patient traffic within waiting rooms, ensuring that order is maintained. This includes strategically directing patients to different areas based on their healthcare needs or appointment statuses to prevent overcrowding and reduce wait times.
  • Welcoming Patients: Upon their arrival, you will greet patients warmly, providing a friendly and reassuring presence. Your role includes answering any initial questions they might have about procedures, wait times, or directions within the hospital.
  • Communication Hub: Actively keep patients updated on any changes or delays in the clinic or unit’s schedule. Your effective communication helps manage patient expectations and reduces anxiety or frustration during waits.
  • Support to Patients in Need: Provide necessary assistance to elderly or incapacitated patients. This may involve helping them navigate through the hospital, getting to their appointments, or facilitating wheelchair access where required.
  • Distribution of Materials: Handle the distribution of parcels, documents, and other essential items to patients. This may include medical records, informational brochures, or personal belongings that need to be handed over with care and discretion.
  • Flexibility in Duties: Show a proactive attitude by being open to taking on additional responsibilities as needed. This might include stepping in to help other staff members during peak times, participating in emergency responses, or taking on special projects that contribute to hospital efficiency and patient care.

How to Apply:

To apply for the Queue Marshall Internship at Groote Schuur Hospital, follow these steps:

  • Prepare Your Documents: Update your CV to reflect your most recent educational achievements and any relevant experience. Write a cover letter explaining why you are interested in this internship and how you believe it will help you achieve your career goals in healthcare.
  • Submit Your Application: Please submit your application online via the Western Cape Government’s job portals: Western Cape Gov eRecruit.
  • Follow Up: After submitting your application, follow up within two weeks to confirm receipt and inquire about the next steps in the recruitment process.
  • Prepare for the Interview: If selected for an interview, prepare by reviewing common interview questions for healthcare administration positions and familiarize yourself with the hospital’s history and values.

In conclusion, the queue Marshall internships at Groote Schuur Hospital in 2024 are a valuable opportunity for aspiring healthcare professionals to gain experience in patient care and hospital operations. The program provides hands-on training and practical skills that will prepare interns for future careers in the medical field.

Additionally, by managing patient flow and ensuring efficient operation of the hospital, queue Marshalls play a crucial role in providing quality healthcare to patients. Overall, these internships are a beneficial experience for both interns and the hospital in achieving their mission of delivering high-quality care to the community.