If you’re a dynamic individual with a passion for research, collaboration, and problem-solving, the Guardrisk Research Internships offer you a golden opportunity to grow your career in one of South Africa’s most respected financial services brands. The position, available in Cape Town and Johannesburg, is perfect for graduates looking to gain hands-on experience in market research and operational efficiency.
Guardrisk Research Internships Overview
- Job Title: Research Intern (CPT/JHB)
- Closing Date: 26 November 2024
- Reference Number: MMH241119-2
- Position Type: Temporary
- Role Family: Administration
- Cluster: Metropolitan Life
- Remote Opportunity: Some of the time
About Metropolitan
Metropolitan is a leading financial services provider in South Africa, boasting a 125-year legacy of empowering communities with affordable and practical financial solutions. Their diverse offerings include funeral insurance, retirement planning, savings solutions, and life insurance. With operations in 7 African countries including Namibia, Botswana, Kenya, Ghana, and Lesotho, Metropolitan remains committed to meeting the needs of low-income clients and ensuring financial wellness.
Guardrisk Research Internships Description
As a Research Intern, you will support the Customer Experience Operations Team in implementing and optimizing the Voice of Customer (VOC) Program. This involves executing research projects, maintaining data integrity, and ensuring the seamless functioning of operational processes. Ideal candidates should demonstrate a proactive approach, have some background in market research, and possess strong project management capabilities.
Requirements
To qualify for this internship, you need the following:
- Educational Background:
- Bachelor’s degree or diploma in Marketing, Business, Statistics, or a related field.
- Experience:
- 6-12 months of experience in market research and/or operations.
- Project management exposure is a plus.
- Skills:
- Proficiency in MS Office (Excel, PowerPoint, Word).
- Strong communication, presentation, and report-writing abilities.
- Knowledge of market research methodologies.
- Personal Attributes:
- Eager to learn and grow in a dynamic environment.
- Based in Johannesburg (advantageous).
- Open to remote collaboration.
Duties & Responsibilities
As a Research Intern, you will play a vital role in the following areas:
1. Research
- Design and implement market research projects, including online surveys, focus groups, and interviews.
- Coordinate data collection, cleaning, and analysis to ensure accuracy.
- Create detailed research reports and presentations that inform business strategies.
2. Operations
- Manage project databases, records, and documentation.
- Develop and maintain Standard Operating Procedures (SOPs) for seamless execution.
- Ensure all processes comply with company policies and operational standards.
3. Project Management
- Oversee multiple projects to ensure they are completed on time and within budget.
- Track progress, address risks, and resolve operational issues.
- Collaborate with sales, marketing, and other cross-functional teams.
4. Additional Responsibilities
- Conduct literature reviews and analyze market trends for strategic insights.
- Maintain strong relationships with vendors and partners.
- Identify opportunities for process improvement and implement effective changes.
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Key Competencies
To succeed in this role, you’ll need the following traits:
- Collaboration: Work effectively with diverse teams.
- Impact and Influence: Communicate ideas and gain stakeholder support.
- Problem-Solving: Approach challenges with creative solutions.
- Lateral Thinking: Think innovatively to solve problems.
- Diversity and Inclusiveness: Embrace and respect different perspectives.
- Virtual Collaboration: Work efficiently in remote or hybrid environments.
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Why Apply for the Guardrisk Research Internships?
1. Gain Valuable Experience: You’ll work with industry experts on real-world projects that have a tangible impact on business decisions. This is an excellent opportunity to build your market research and operational expertise.
2. Be Part of a Legacy: Joining Metropolitan means becoming part of a brand that has been transforming financial services for over a century. You’ll contribute to a company that is committed to making a difference in the lives of its clients.
3. Career Growth: This internship is a stepping stone to a rewarding career in research, operations, or project management.
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How to Apply
Interested applicants should ensure they meet the requirements and submit their applications before the 26 November 2024 deadline. For authenticity, please verify this job listing on Metropolitan’s official career page. Don’t miss this chance to join a forward-thinking organization and kickstart your career!
The Guardrisk Research Internships provide a unique and valuable opportunity for aspiring professionals to gain hands-on experience in market research, operations, and project management within a well-established organization like Metropolitan. By joining this internship, you’ll not only enhance your professional skills but also contribute to impactful projects that shape the future of financial services in South Africa and beyond. Whether you’re based in Cape Town or Johannesburg, this role is your gateway to making a meaningful difference while building a solid foundation for your career.