The world of gaming is both exciting and dynamic, offering a range of opportunities for individuals with a keen interest in technology and customer service. A unique internship opportunity is now available in Port Elizabeth, providing young South Africans with a chance to gain hands-on experience in the gaming industry.
The Gaming Technical and Floor Assistant Intern position offers valuable exposure to the world of gaming machines and customer service, making it an excellent entry-level opportunity for those interested in pursuing a career in the gaming or technical fields.
About the Role
The Gaming Technical and Floor Assistant Intern will be responsible for being the frontline point of contact with customers on the gaming floor. They will provide exceptional service to guests using gaming machines, ensuring that their experience is both enjoyable and seamless. This intern will assist in maintaining and servicing the gaming machines by cleaning and servicing the components according to the company’s standards and gaming regulations.
The position is based in Port Elizabeth, and applicants should be prepared to work in a dynamic and fast-paced environment. Working on the gaming floor means the intern will be dealing directly with customers, resolving any issues, and ensuring that all gaming activities are running smoothly. In addition to this customer-facing role, the intern will also be required to assist in the technical aspects of the gaming machines, which includes maintaining and cleaning the components that keep these machines functioning.
Key Responsibilities
The Gaming Technical and Floor Assistant Intern will be expected to carry out various duties, including:
- Providing excellent customer service on the gaming floor by interacting with guests, addressing their needs, and ensuring a smooth gaming experience.
- Assisting with the servicing and cleaning of gaming machine components to ensure they operate according to company standards and gaming regulations.
- Working with gaming machine components such as tools and equipment used to maintain or repair machines.
- Helping move and handle gaming machines, requiring physical effort and dexterity.
- Ensuring all tasks are carried out in compliance with company health, safety, and gaming regulations.
The intern will gain exposure to the behind-the-scenes technical work that goes into maintaining gaming machines and will have the chance to develop valuable skills in both customer service and technical maintenance. This will provide them with experience that will be highly beneficial for a future career in either the gaming industry or technical roles.
Requirements
Applicants for the Gaming Technical and Floor Assistant Intern position must meet several educational and personal requirements:
- Education: Candidates must have completed Grade 12 with Natural Science and Mathematics or an N3 qualification in Electrical/Electronic Engineering. Alternatively, an N6 qualification in Electrical/Electronic Engineering is also acceptable.
- Physical Ability: Applicants must be physically capable of standing for extended periods and must also be able to move gaming machines and use tools required for the maintenance of gaming machines.
- Shift Work: The role requires the intern to work shifts, including weekends and public holidays. Applicants must be flexible and willing to work during these times.
- Age and Employment Eligibility: All applicants must be 18 years or older and have a valid South African ID. Furthermore, applicants must meet the requirements for a gaming license.
- Work Environment: The position will require the intern to work in a smoking environment, which may not be suitable for everyone.
Additional Information
This internship is a contract-based position, lasting for a period of 9 to 12 months, depending on the needs of the business. While there is no guarantee of permanent employment after the internship ends, this experience will serve as an excellent stepping stone for individuals looking to further their careers in the gaming industry or related fields.
Candidates may be required to complete and pass certain tests as part of the selection process. These tests are designed to ensure that the candidate has the necessary skills and aptitude to perform well in the role. Preference will be given to individuals from designated groups as outlined in the Employment Equity Act, No. 55 of 1998, and the relevant internal recruitment policies.
Applicants who have not been contacted within one month after the closing date of the advertisement should consider their applications unsuccessful.
Working Conditions
The Gaming Technical and Floor Assistant Intern position is based in Port Elizabeth, a city located in the Eastern Cape, known for its beautiful beaches and rich cultural heritage. Port Elizabeth offers a relaxed yet vibrant environment with access to both urban and outdoor activities, making it an attractive place to live and work.
The Gaming Technical and Floor Assistant Intern role is an excellent opportunity for young South Africans who are eager to gain experience in the gaming industry. It offers a chance to develop technical skills, work with advanced gaming machinery, and provide top-notch customer service in an exciting environment. Whether you are looking to begin a career in gaming technology or customer service, this internship provides an ideal foundation.
Interested applicants who meet the qualifications and are willing to take on the physical demands of the role should consider applying for this unique internship opportunity.
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