Entry level Admin Assistant Role at Fidelity Services Group

Minimum Qualifications: 

• Completion of Matric / Grade 12 education.
• Proficiency in verbal and written communication.
• Computer literacy, including competence in MS Office, Excel, and PowerPoint.
• Strong interpersonal skills, fostering effective relationships.
• Exceptional organizational abilities with the capacity to handle multiple projects concurrently.
• Skill in prioritizing tasks effectively.
• Attention to detail and precision in work execution.

Duties & Responsibilities

• Coordinate and schedule meetings for the GM, clients, management, and staff, ensuring efficient organization via email and phone.
• Take accurate minutes during meetings as required and ensure timely distribution of agendas and minutes.
• Type correspondence and ensure all outgoing documents are appropriately distributed.
• Screen all documentation and correspondence for the GM, prioritize tasks, and gather necessary information from departments.
• Manage incoming calls and screen inquiries for the General Manager.
• Oversee fleet repairs and manage purchase orders effectively.
• Provide telephonic assistance for resolving problems or complaints escalated to the General Manager.
• Offer detailed feedback to clients as needed.
• Arrange travel and accommodation for the General Manager and other managers within budget constraints.
• Fulfill ad-hoc requests from the HOD and assist staff needing appointments with the GM.
• Prepare commission claims and assist with payroll administration, including leave forms, applications, and reconciliations for the FSD.
• Support the sales team in achieving their operational objectives.
• Assist with general administrative duties for FSD staff.
• Handle and respond to a high volume of emails promptly and efficiently.
• Maintain comprehensive knowledge of Fidelity SecureDrive’s products and services and stay updated on changes.
• Aid the team with any ad-hoc tasks that arise.

Key Attributes:

• Patience and composure in handling various situations.
• Attentiveness to details and nuances in communications and tasks.
• Assertiveness in decision-making and resolving issues.
• Clear and effective communication skills.
• Ability to use constructive and positive language in interactions.
• Proactive and action-oriented approach to tasks and challenges.
• Effective time management skills.
• Strong planning and organizational abilities.
• Exceptional work ethic and readiness to take initiative.
• Meticulous attention to detail in all aspects of work.
• Proficiency in problem-solving and analytical thinking.
• Comfortable and effective in a fast-paced and demanding environment.

Application process:

To apply online for a position with Fidelity Services Group, please follow these steps:

• Review Job Description and Requirements: Carefully read through the job description to ensure you meet the qualifications and experience required.
• Prepare Your Documents: Gather your updated resume/CV, and any relevant certifications or documents.
• Complete the Online Application Form: Fill out the online application form with accurate personal details, educational background, and contact information.
• Upload Your Documents: Upload your resume/CV, cover letter, and any additional documents requested in the application form.
• Submit Your Application: Review all information entered for accuracy and completeness. Click the submit button to send your application.
• If you do not receive communication regarding this position within 10 working days from the closing date, please consider your application unsuccessful. We appreciate your interest in joining our team at Fidelity Services Group.

Fidelity Services Group extends its appreciation to all applicants for considering a career opportunity with us. The organization values the effort and dedication put into each application. If qualifications and experience match our requirements, candidates can expect further communication.

Fidelity Services Group values all applicants and wishes them success in their job search endeavors.