End User Computing Technician Vacancy at SITA

Are you passionate about IT and eager to develop your career in end-user computing? The State Information Technology Agency (SITA) is offering a fantastic End User Computing Technician Vacancy at SITA in Nelspruit. This opportunity is ideal for individuals with experience in LAN and desktop support, looking to work within a fixed-term contract while growing their IT skills in a dynamic environment.

End User Computing Technician Job Overview

• Job Title: End User Computing Technician
• Job Level: C1
• Salary: R257,888 – R386,832 per annum
• Location: SITA Nelspruit
• Division: National & Regional Consulting
• Department: Prov MP: End User Computing
• Position Status: 24 Months – Fixed Term Contract (Internal & External)
• Reports To: Specialist: End User Computing

About SITA

SITA is a government agency dedicated to providing robust and reliable IT services to the South African government and public entities. It plays a vital role in supporting government’s digital transformation efforts, ensuring that infrastructure and systems run smoothly across departments nationwide.

Key Purpose of the Job

As an End User Computing Technician, your primary responsibility will be to provide both remote and onsite LAN and desktop technical support to workstations and network infrastructure. You will ensure that client requirements are met consistently, with a focus on exceeding expectations.

Key Responsibilities

• Provide first and second-level LAN and desktop support.
• Install and configure new IT equipment.
• Implement, customize, and maintain remote software deployments.
• Offer support for local IT and software resources within the enterprise.
• Deliver LAN and desktop advisory services to clients.

Required Qualifications and Experience

• Minimum qualification: Grade 12 plus a National Higher Certificate in IT (NQF Level 5) with A+/N+ certifications or equivalent.
• Experience: At least one year in a corporate service management or end-user support environment. Alternatively, 1 to 2 years of relevant experience in End User Computing services and LAN infrastructure maintenance.

Candidates should be experienced with supporting LAN infrastructure services, including servers, desktops, LAN cabling, switches, and other peripherals. You will also be responsible for resolving hardware and software service requests and incidents.

Technical Competencies

• Knowledge of desktop operating systems and applications.
• Understanding of network cabling, telephony systems, and security software/hardware.
• Experience with ITIL procedures, internet protocols, routing, switching, and network topology.
• Ability to provide technical support and maintain application systems related to end-user computing.

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How to Apply for the End User Computing Technician Vacancy at SITA

Interested candidates must apply via the South African e-Government portal:

1. Visit www.eservices.gov.za
2. Register using your South African ID and personal information.
3. Complete the registration with the one-time pin sent to you.
4. Log in with your username and password.
5. Click on “Employment & Labour.”
6. Click on “Recruitment Citizen” to create your profile, update your details, and apply for the vacancy.

If you already have an account on the portal, simply log in and follow steps 5 and 6.

For any queries, you may contact SITA support at egovsupport@sita.co.za or call 080 1414 882.

Important: CVs sent directly to the email will not be considered. Applications must be submitted through the official portal only.

Make sure to apply before 29 May 2025. Late applications will not be considered.

Important Notes

• Only shortlisted candidates will be contacted.
• Preference will be given to candidates from designated groups as part of SITA’s Employment Equity Plan.
• Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA).
• Candidates must be willing to undergo security clearance and other verification procedures.
• Recruitment agencies’ CVs will not be accepted.

Working at SITA gives you the chance to be part of an important government entity that is at the forefront of digital transformation in South Africa. The agency offers career growth opportunities, exposure to cutting-edge technology, and a supportive work environment.