ECIC seeks an experienced Network and Server Administrator to join their team, offering a dynamic opportunity for professionals in the field. This role is integral to ensuring the efficiency and security of the organization’s network infrastructure. ECIC values candidates with a passion for technology, robust problem-solving abilities, and a collaborative mindset.

Network and Server Administrator Position Overview

  • Location: Centurion, South Africa
  • Employment Type: Full-Time
  • Field: Information and Communication Technology (ICT)
  • Closing Date: Friday, 21 June 2024

Qualifications & Experience

  • Bachelor’s degree or equivalent in Information Technology or a related field.
  • Minimum of 2 years’ relevant experience and knowledge in an ICT environment.
  • Demonstrated experience in supporting and maintaining computer systems, servers, and network infrastructure.
  • Preferred certifications include ITIL, MSCE, N+, A+, etc., although not mandatory.
  • Background or exposure to cybersecurity is beneficial.

Key Accountabilities

  • Offer technical assistance to end users concerning hardware, software, and network issues.
  • Ensure optimal functionality of network components such as routers, switches, and firewalls.
  • Assist in the setup, maintenance, and administration of servers, including capacity planning.
  • Monitor and manage access to the Corporation’s computer systems, servers, and network.
  • Utilize automated tools to monitor the health and performance of computer systems, servers, and network.
  • Perform backups of critical systems and data, and test disaster recovery plans for business continuity.
  • Coordinate with service providers and contractors for cybersecurity, connectivity, and hosting services.
  • Regularly patch firmware and software to mitigate vulnerabilities.
  • Assist in implementing cybersecurity controls with the Information Security and Governance Analyst.
  • Maintain comprehensive documentation for system configurations, procedures, and changes.
  • Administer and support tickets logged on the ICT service desk.
  • Provide monthly reports on service desk, computer systems, server, and network performance.

Key Measures

  • Enhanced availability of computer systems, servers, and network.
  • Increased customer satisfaction levels.
  • Timely resolution of incidents and service requests within agreed service levels.

Key Interfaces

  • Internal and External Stakeholders
  • ECIC Suppliers
  • ECIC Employees

Skills & Abilities

  • Effective verbal and written communication abilities.
  • Proficient troubleshooting and problem-solving capabilities.
  • Capacity to work autonomously as well as collaboratively.
  • Adaptability to change and capability to perform under pressure.
  • Skill in maintaining positive relationships with internal and external stakeholders.
  • Strong technical and analytical aptitude.

Behavioral Competencies

  • Problem Solving: Demonstrates effective problem-solving skills and applies proven solutions appropriately.
  • Delivery: Translates business objectives into practical, prioritized, and organized action plans, ensuring safe and successful implementation.
  • Conflict Resolution: Identifies and advocates for solutions that benefit all parties involved.
  • Team Participation: Provides consistent and relevant input during team discussions, contributing to issue clarification and solution development.
  • Flexibility: Willingness to work outside regular business hours when necessary.

Application Process

  • Online Application: Complete the online application form provided by the Export Credit Insurance Corporation of South Africa SOC Ltd (ECIC) with accurate and relevant information.
  • Submission of Required Documents: Upload copies of essential documents such as your ID, academic qualifications, and any relevant certifications.
  • Review and Evaluation: Applications will be reviewed and evaluated based on specified criteria, including qualifications, experience, and suitability for the role.
  • Shortlisting: Shortlisted candidates will be contacted for further assessment, which may include interviews or assessments.
  • Note: ECIC is committed to promoting equity in the recruitment process by filling positions in accordance with the established Employment Equity targets.

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By submitting an application for the advertised position, the applicant grants ECIC permission to process their personal information and acknowledges understanding of the purpose for which it is required and will be used. Furthermore, the applicant declares that all personal information provided to ECIC for recruitment purposes is accurate, up-to-date, not misleading, and complete in all respects.