Cartrack, a leading global provider of vehicle telematics, is searching for dynamic Debt Collection Agents to join their Head Office in Rosebank, Gauteng. Cartrack prides itself on being a service-centric organization, focusing on delivering best-in-class quality and financial satisfaction, regardless of fleet size or vehicle cost. With a strong presence across 23 countries on five continents, Cartrack provides intelligent, actionable data to fleet operators and ensures security for all vehicle owners through its proprietary in-house technology.

    Debt Collection Agent Job Overview

    • Industry: Call Centre Industry
    • Job category: Representative
    • Location: Gauteng
    • Contract: Permanent
    • Remuneration: Market related
    • EE position: No
    • Listing reference: cartr_000536
    • Listing status: Online
    • Apply by: 15 September 2024

    As a Debt Collection Agent, you will play a vital role in the company’s financial ecosystem, contributing to the recovery of outstanding payments from debtors and ensuring the financial health of Cartrack.

    Debt Collection Agent Job Description

    Cartrack offers an exciting opportunity for experienced Debt Collection Agents to join a vibrant team. In this role, you will be responsible for the recovery of outstanding payments from debtors, with a strong focus on achieving and exceeding targets. Your duties will include engaging with customers over the phone, negotiating payment terms, and implementing effective payment plans to ensure the settlement of debts.

    Key Responsibilities

    • Collaborating with Accounts, Sales, and the Legal Department to strategize and execute debt collection efforts.
    • Negotiating settlements to recover a percentage of outstanding debts.
    • Developing and negotiating manageable debt repayment plans to prevent repeated payment delinquency.
    • Maintaining accurate records of all communications and agreements with debtors.

    Minimum Requirements

    To be considered for the role of Debt Collection Agent at Cartrack, applicants must meet the following criteria:

    • A minimum of 2 years of experience in debt collection.
    • Exceptional communication skills with a strong ability to negotiate debt payment plans with debtors.
    • Excellent recordkeeping abilities and interpersonal skills.
    • A completed Matric (Grade 12) certificate.

    Why Join Cartrack?

    Cartrack offers more than just a job; it provides a career path in a supportive and innovative environment. As a global leader in vehicle telematics, Cartrack is at the forefront of technological advancements, offering employees opportunities for growth and professional development. You will be part of a team that values integrity, excellence, and collaboration, contributing to the company’s success across multiple continents.

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    How to Apply

    Interested candidates are invited to apply online by 15 September 2024. Please ensure your application includes a comprehensive CV detailing your debt collection experience and your qualifications.

    Click here to apply

    Join Cartrack and be a part of a team that values your skills and offers you an opportunity to grow your career in the call centre industry.

    Important Information

    • Location: This position is based at the Head Office in Rosebank, Gauteng.
    • Contract Type: Permanent position with market-related remuneration.
    • Equal Employment Opportunity: This is not an EE position; however, Cartrack is an equal opportunity employer and encourages applications from all qualified individuals.

    Cartrack is dedicated to empowering its employees and fostering a culture of continuous improvement. As a Debt Collection Agent, you will be pivotal in maintaining the financial stability of the organization, ensuring timely recoveries, and managing relationships with debtors professionally.

    If you have a knack for negotiation, a passion for customer service, and a desire to work in a fast-paced, dynamic environment, this could be the perfect job for you. Cartrack is looking for motivated individuals ready to take on challenges and grow within a global organization. Apply today and become a part of Cartrack’s dedicated team of professionals committed to making a difference in the telematics industry.

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