The Department of Economic Development, Tourism, and Environmental Affairs invites qualified candidates to apply for the Clerk of the Consumer Court position. This is an exciting opportunity to contribute to our mission of ensuring fair consumer practices and protection within their jurisdiction.

Clerk of the Consumer Court Position Overview

  • Job Opportunity: Clerk of the Consumer Court
  • Salary Package: R849,702 per annum (Level 11), inclusive of all benefits.
  • Reference number: REF NO: DEDT 2024/25/08
  • Location: Ehlanzeni Regional Office, Mbombela.
  • Closing date: 05 July 2024 @ 16h00
  • Enquiries:
    Name: Ms FP Sibiya
    Telephone: (013) 766 4490

Qualifications and Experience

To be eligible for the Clerk of the Consumer Court position, candidates must have:

  • SAQA recognized NQF level 7 tertiary qualification in Law, Business Management, Public Management, or equivalent.
  • Minimum of 3 years relevant work experience at the junior management (Assistant Director) level.
  • Knowledge of the legal framework, including the Public Finance Management Act (PFMA) 01 of 1999 and other relevant regulations.
  • Familiarity with the Consumer Protection Act 68 of 2008, National Credit Act 34 of 2005, and other applicable legislations.
  • Understanding of government budgeting processes.
  • Possession of a valid driver’s license.


The Clerk of the Consumer Court must demonstrate:

  • Strategic Capability
  • Leadership
  • Programme and Project Management
  • Financial Management
  • Change Management
  • Knowledge Management
  • Service Delivery Innovation
  • Problem Solving and Analysis
  • People Management and Empowerment
  • Client Orientation and Customer Focus
  • Communication
  • Honesty and Integrity


  • Manage records keeping of consumer hearings in accordance with the Mpumalanga Consumer Affairs Act.
  • Distribute documents/packages to various stakeholders as required.
  • Attend to all stakeholders’ enquiries and correspondences promptly.
  • Compile monthly, quarterly, and annual reports.
  • Mediate and negotiate with suppliers of goods and services under the Consumer Protection Act, 68 of 2008, National Credit Act, 34 of 2005, and other relevant legislations to secure redress for consumers.
  • Supervise team members and efficiently manage resources.
  • Ensure proper filing and safekeeping of all court records.

Clerk of the Consumer Court Position Application process

Application Instructions:

  • Complete and sign the Z83 employment application form, quoting the reference number.
  • Address applications to the Head: Economic Development and Tourism.
  • Hand-deliver applications to:
    • Nokuthula Simelane Building, 1st Floor,
    • No 7 Government Boulevard, Riverside Park, Extension 02, Mbombela, 1201.
  • Alternatively, email applications to

Additional information

  • Specify the Post and Reference Number clearly on the Z83 Form application.
  • Include a recent updated curriculum vitae (CV) detailing personal information, work experience, and three (3) contactable referees.
  • Ensure foreign qualifications are evaluated by SAQA and provide proof of evaluation only when shortlisted.
  • For Part E, F, and G on the Z83 Form, stating “refer to Curriculum Vitae” or similar is acceptable if the CV contains the required information; failure to provide may lead to disqualification.
  • Applications arriving after the closing date will not be accepted.
  • Only shortlisted candidates must submit certified documents on or before the interview date.
  • Candidates must be available for interviews scheduled by the Department.
  • Shortlisted candidates will undergo personal suitability checks, including criminal records, citizenship, financial credits/assets, qualifications verification, and previous employment background/reference checks.
  • Candidates will undergo security screening and vetting.
  • Applicants must disclose any directorship/shareholding in a company or business with an Organ of State, and any additional remunerative work outside their normal duties.
  • The successful candidate will enter into an Annual Performance Agreement and annually disclose financial interests.
  • Non-contact within three (3) months after the closing date indicates an unsuccessful application; the Department reserves the right not to appoint.
  • SMS Posts require successful completion of the Senior Management Pre-entry Programme from the National School of Government.
  • Following interviews and technical exercises, recommended candidates will undergo a generic managerial competency assessment.
  • Core competencies assessed include Strategic Capacity, Leadership, People Management and Empowerment, Advanced Programme and Project Management, Change Management, and Financial Management.
  • Process competencies evaluated include Knowledge Management, Service Delivery Innovation, Advanced Problem Solving and Analysis, Client Orientation and Customer Focus, and Advanced Communication Skills (written and verbal).
  • Appointment is subject to positive results from pre-employment screening, including criminal records and educational qualification verification.
  • For further inquiries, contact the relevant person indicated in the advertisement; communication will be limited to shortlisted candidates

Applicants are urged to meticulously follow the specified application guidelines, ensuring all required documentation is completed accurately and submitted on time. The Department appreciates your interest in joining our team and wishes all candidates the best in their application process.

For any further inquiries related to specific posts, please direct your queries to the designated contact person. Communication regarding application outcomes will be conveyed exclusively to shortlisted candidates.