Are you looking for a rewarding cashier job in Durban? Do you have experience in customer service and enjoy working in a fast-paced environment? If so, Pedros is offering an exciting opportunity for you to join their team as a cashier at their Smith Street branch in Durban, KwaZulu-Natal. This permanent cashier job offers entry-level candidates the chance to grow in the quick-service restaurant (QSR) industry.
As a cashier at Pedros, your role will involve handling transactions, assisting customers, and ensuring the smooth operation of front-of-house services. If you are a dedicated individual with great communication skills and experience working with a Point of Sale (POS) system, this cashier job could be the perfect fit for you!
Cashier Job Overview
- Position: Cashiers – Smith Street (Durban)
- Location: Smith Street, Durban, KwaZulu-Natal
- Job Type: Permanent
- Posted: 16 September 2024
- Company: Pedros
- Division: Stores
- Minimum Experience: Entry Level
- Primary Industry: Restaurants
- Job Functional Area: Customer Service (Other)
Requirements
To be considered for this position, you will need to meet the following requirements:
- National Senior Certificate (Preferred): A National Senior Certificate is not strictly required, but it is preferred. This certification will demonstrate your educational background and basic qualifications.
- Senior Certificate: At a minimum, you should have a Senior Certificate, which is essential for this role.
- Experience as a Cashier: While Pedros welcomes entry-level candidates, having at least one year of experience as a cashier is preferred, particularly if this experience is in a quick-service restaurant (QSR) environment.
Duties and Responsibilities
In this position, you will perform a variety of tasks aimed at creating a welcoming and efficient environment for customers. Below are some of the key duties and responsibilities:
- Providing Great Customer Service: Your primary responsibility is to ensure that each customer has a positive experience when they visit the store.
- Maintaining Speed of Service: As a cashier, you will need to process transactions swiftly, ensuring that there are minimal delays during busy periods.
- Processing Payment Types Accurately: It is essential that all payment types—whether cash, card, or mobile—are processed without errors.
- Educating Customers About Promotions: Part of your job will involve promoting any ongoing store deals, offers, or loyalty programs to customers.
- Upselling and Suggestive Selling: To drive sales and boost ticket averages, you will use upselling and suggestive selling techniques.
- Maintaining Cleanliness and Hygiene: Ensuring that the counter service area is always clean and tidy is a key responsibility.
- Maintaining FOH (Front of House) Stock: You will also be responsible for keeping an eye on the stock at the front of the house, ensuring that everything is replenished as needed according to the store’s SOP.
- Providing Great Customer Service: Ensure each customer has a positive experience by greeting them warmly and processing their orders efficiently.
- Maintaining Speed and Accuracy: Process transactions swiftly and handle cash, card, and mobile payments without errors.
Skills Required for the Cashier Job
- Customer Service Skills: Ability to engage with customers in a friendly and professional manner to ensure a positive experience.
- Communication Skills: Strong verbal communication to clearly explain promotions, answer customer questions, and resolve issues.
- Numeracy Skills: Comfort with handling cash, calculating totals, giving correct change, and balancing the cash register.
- Attention to Detail: Ensuring accuracy when processing transactions, checking orders, and handling money.
- Time Management: Ability to work efficiently under pressure, especially during busy periods, while maintaining service speed.
- Problem-Solving Skills: Handling customer complaints, resolving issues quickly, and making decisions to ensure smooth operations.
- Sales and Upselling Skills: Ability to recommend products or upsell to increase the value of customer orders.
- Teamwork: Cooperating with colleagues to maintain an efficient and harmonious work environment.
- Basic Computer Literacy: Familiarity with POS systems and handling electronic payments.
- Adaptability: Being flexible in a fast-paced environment, handling multiple tasks, and adjusting to new procedures quickly.
How to Apply
If you meet the above qualifications and are excited about working in a vibrant and dynamic environment, then Pedros is the place for you! Here’s how you can apply for the cashier position:
- Online Application: Visit Pedros’ official website and navigate to the “Careers” section.
- Submit Resume: Fill out the online form and submit your updated CV.
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Why Work at Pedros?
Working at Pedros is more than just a job—it’s an opportunity to grow your career in the restaurant industry. Here are some reasons why you should consider joining the Pedros team:
- Be Part of a Growing Brand: Pedros is rapidly expanding in South Africa, offering numerous opportunities for career advancement. Joining now means you’ll be part of a growing brand with plenty of room to progress.
- Skills Development: As a cashier at Pedros, you will develop essential customer service, cash-handling, and sales skills that are transferable to a variety of other roles.
- Customer Interaction: If you love interacting with people and enjoy being the face of a business, this role will suit you well. You’ll be engaging with customers daily and contributing to their overall experience at the store.
Pedros is looking for enthusiastic and customer-focused individuals to join their team as cashiers. If you have what it takes to provide excellent customer service, process transactions accurately, and contribute to the overall success of the Smith Street branch, don’t miss out on this opportunity!
Apply today and become part of a growing brand in the South African restaurant industry.