Business Admin Internship at MANCOSA 2025

Are you looking for an exciting opportunity to gain valuable experience in the world of business administration? Van Schaik Bookstore, in collaboration with MANCOSA PTY LTD, is offering an 18-month Business Admin Internship, based in Durban, KwaZulu-Natal. This internship is perfect for driven individuals who have recently completed their business or retail-related N6 certificates and are eager to start a career in a fast-paced, dynamic environment.

Business Admin Internship Overview

• Position: Business Admin Intern
• Company: Van Schaik Bookstore in collaboration with MANCOSA PTY LTD
• Location: Durban, KwaZulu-Natal
• Internship Duration: 18 months
• Industry: Retail
• Functional Area: Administrative
• Department: Human Resources
• Closing Date for Application: 23 June 2025

This internship provides a fantastic opportunity to gain hands-on experience and build your career in the retail industry, specifically in business administration.

Main Responsibilities

As an intern at Van Schaik Bookstore, you will be tasked with several key responsibilities designed to provide practical exposure to administrative and customer service operations within the retail environment. These duties include:

1. Customer Service at the Counter:
   • Provide exceptional service to customers at the store’s counter.
   • Handle customer inquiries via phone, fax, and email, ensuring all communications are clear and professional.
2. Handling Quotations:
   • Prepare and manage quotations for individual customers, institutions, and libraries, maintaining accuracy and attention to detail.
3. Customer Service Policy:
   • Apply the company’s customer service policies consistently to ensure high standards are met.
4. Processing of Stock:
   • Oversee the processing of new and inter-branch stock, ensuring all inventory is correctly managed.
5. Administrative Tasks:
   • Maintain administrative processes including customer orders, pro-formas, and inquiries.
   • Perform ad-hoc tasks as required by the store manager.
6. Brand Promotion:
   • Attend events to market and promote the brand, helping to build awareness of Van Schaik Bookstore in the community.

Competencies Required

To succeed in this internship, the ideal candidate will need to possess a set of key competencies that will enable them to perform their tasks effectively. These include:

• Strong Interpersonal and Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers and colleagues.
• Good Computer Skills: Proficiency in MS Office is required, as you will be working with various software tools to complete administrative tasks.
• Excellent Organizational Skills: Attention to detail and the ability to stay organized in a busy environment is crucial.
• Problem-Solving Abilities: Ability to think critically and resolve issues as they arise, both independently and as part of a team.
• Professionalism and Integrity: Demonstrated professionalism and the ability to maintain confidentiality in all aspects of the role.
• Willingness to Learn and Adapt: A strong desire to learn and grow within the organization, along with the flexibility to adapt to a fast-paced retail environment.

Minimum Requirements

To be eligible for the Business Admin Internship at MANCOSA, you must meet the following criteria:

• South African Citizen: The internship is open only to South African citizens.
• Completed N6 Certificate: You must have completed a business or retail-related N6 certificate, providing you with a foundational understanding of the industry.
• Age Limit: Applicants must be under 35 years of age.
• Updated ID and Qualifications: Ensure that your ID and qualifications are up-to-date.
• Commitment: You must be willing to commit to an 18-month internship period.

Desirable Qualities

While not mandatory, having the following attributes will give you an edge in the selection process:

• Driver’s License: A valid driver’s license would be beneficial, particularly if the role requires travel or attending events outside the store.

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How to Apply for the Business Admin Internship at MANCOSA

If you meet the qualifications and are eager to embark on this exciting journey, apply now! Ensure you submit your latest CV, a copy of your ID, your N6 certificate, and any other relevant documentation to the provided application portal.

Apply Here

The deadline for applications is 23 June 2025, so make sure you apply before the closing date to secure your chance at this valuable internship opportunity.

The Business Admin Internship at MANCOSA offers a unique opportunity for young South Africans to launch their careers in business administration. With responsibilities ranging from customer service to stock processing and event promotion, this internship will provide the experience and skills needed to succeed in the competitive retail industry. If you’re a motivated, proactive individual with a passion for business, this could be the perfect stepping stone for your career.