Are you a beauty enthusiast with a passion for skincare and makeup products? Do you thrive in a customer-facing role where you can share your expertise and help others look and feel their best? Clicks is looking for a Beauty Assistant to join their team at the 14th Avenue store in Johannesburg. If you’re someone who enjoys working in a fast-paced retail environment and has a keen interest in the beauty industry, this could be the perfect opportunity for you!
Beauty Assistant Job Overview
- Job Title: Beauty Assistant
- Location: Clicks, 14th Avenue, Johannesburg Metropolitan
- Industry: Wholesale & Retail Trade
- Job Category: Retail Operations
- Contract Type: Permanent
- Remuneration: Market-Related
- EE Position: Yes
- Apply by: 30 April 2025
Key Responsibilities of the Beauty Assistant
As a Beauty Assistant at Clicks, you’ll be at the heart of the beauty department, responsible for delivering exceptional service and driving sales. Your role will include a variety of exciting and fulfilling tasks, such as:
1. Customer Consultation and Sales:
- Provide knowledgeable advice on beauty and skincare products to help customers choose the best items for their needs.
- Drive and maximise sales through product promotion, cross-selling, and up-selling, ensuring that sales targets are consistently achieved.
2. Product Knowledge and Sales Performance:
- Stay up-to-date with the latest beauty trends, product ranges, and promotions to offer customers accurate and relevant advice.
- Evaluate product performance regularly and provide suggestions for improving product offerings to increase sales.
3. Operational Excellence:
- Efficiently manage stock levels, ensuring products are always available and well-displayed in-store.
- Minimise shrinkage and maintain high standards of housekeeping, ensuring the beauty department is always clean and organized.
4. Visual Merchandising and Presentation:
- Ensure that in-store displays and product presentations meet Clicks’ visual merchandising standards.
- Promote exclusive and private-label products, building customer loyalty and increasing profitability.
5. Customer Service Excellence:
- Serve as a brand ambassador, offering friendly, professional, and helpful service to every customer.
- Promote Clicks’ Clubcard program and encourage new memberships to meet participation targets.
6. Brand Loyalty and Profitable Sales:
- Build long-term customer relationships by promoting the Clicks brand and offering personalised service.
- Drive the sales of private label and exclusive products to increase brand loyalty and profitability.
Qualifications and Experience
Essential Requirements:
- Grade 12 Certificate (Matric) – this is a mandatory requirement.
Desirable Qualifications:
- Relevant Beauty/Skincare Qualification – a great addition to your resume and experience.
- Experience working within a beauty, skincare, retail, or FMCG environment would be beneficial, but not mandatory.
Skills and Abilities:
- Understanding of Selling Principles: Ability to engage with customers and drive sales effectively.
- Retail/FMCG Knowledge: Familiarity with retail operations, promotions, and stock management.
- Customer Service Excellence: Strong focus on providing a positive and memorable customer experience.
- Product Knowledge: In-depth understanding of beauty and skincare products and trends.
- Results-Oriented: Target-driven with a focus on achieving sales goals and objectives.
- Communication Skills: Clear and confident communication with customers and colleagues.
- Engaging and Confident: Comfort in engaging with customers and building relationships.
Key Competencies
To be successful in this role, you’ll need to demonstrate the following competencies:
- Persuading and Influencing: Ability to engage customers and promote products effectively.
- Relating and Networking: Building rapport with customers and colleagues.
- Meeting Customer Expectations: Delivering outstanding service to exceed customer needs.
- Commercial Thinking: Understanding of how product sales and promotions drive business success.
- Planning and Organising: Efficiently managing time and resources to meet goals.
- Coping with Pressures and Setbacks: Ability to handle the pressures of a retail environment.
- Teamwork: Working well with others to achieve team and company goals.
Recommended for you: From Personal Details to References: Building a Professional CV in 7 Easy Steps
How to Apply
If you meet the minimum qualifications and are excited about the opportunity to work with beauty products and serve customers, then Clicks wants to hear from you!
- Apply by: 30 April 2025
- Listing Reference: click_019848
Visit the Clicks website or the online job portal to submit your application for the Beauty Assistant position. Only applicants who meet the minimum requirements will be contacted for an interview.
