Administrative Assistant Position at IMasFinance Co-Operative (Ltd)

• Support and Operational Efficiency: Assist the team to ensure smooth departmental operations.
• Customer Service Excellence: Collaborate closely with Life Assurance advisors and team members to deliver exceptional service to policyholders.

Job Outputs:

• General Administration: Perform day-to-day administrative tasks.
• Compliance: Ensure adherence to industry regulations and internal policies.
• Quality Assurance: Verify new business processes.
• Policy and Member Conservation: Manage policy and member retention strategies.
• Monthly Reporting: Prepare and submit regular reports.
• Customer Relations: Maintain and improve relationships with customers.

Job Requirements:

• Educational Background: Minimum of Grade 12 (Matric).
• Qualification: Preference for an FSCA recognized qualification.
• Formal Education: Higher Certificate, Diploma, or Degree in Business Administration.
• Experience: 1-2 years of administrative experience, ideally within the Life Assurance sector.

Knowledge and Skills:

• Interpersonal Skills: Ability to interact effectively with team members and customers.
• Administrative Proficiency: Strong organizational abilities.
• Attention to Detail: Thoroughness in executing tasks.
• Customer Service Orientation: Commitment to delivering excellent service.
• Communication Skills: Clear and effective verbal and written communication.
• Technological Competence: Proficiency in Microsoft Office suite.
• Time Management: Efficiently prioritize and manage tasks and responsibilities.

Online Application Process for Administrative Assistant – Life Assurance: 

1. Create an Account: Register with your email address and set up a password to initiate your application.
2. Complete Personal Details: Fill out the required fields with accurate personal information, including contact details and educational background.
3. Upload Documents: Upload scanned copies of your updated CV, academic transcripts, and any relevant certifications.
4. Review Job Requirements: Ensure you meet the educational and experience criteria outlined for the Administrative Assistant position in the Life Assurance division.
5. Cover Letter: Craft a compelling cover letter highlighting your interest in the insurance industry, relevant skills, and how you can contribute to IMasFinance Co-Operative (Ltd)’s team.
6. Submit Application: Double-check all entered information for accuracy and completeness before submitting your application.

Joining IMasFinance Co-Operative (Ltd) as an Administrative Assistant in the Life Assurance division presents a unique opportunity to contribute to a dynamic team committed to delivering exceptional customer service and operational excellence. This role underscores the significance of compliance and quality assurance while placing a strong emphasis on interpersonal skills and effective communication to cultivate robust customer relationships.

Candidates passionate about the insurance industry and equipped with the requisite skills and qualifications are encouraged to apply. The cooperative eagerly anticipates welcoming the successful candidate, fostering their growth within a supportive environment. IMasFinance Co-Operative (Ltd) looks forward to embarking on a successful journey together with the newest addition to their team.