Discover the exciting opportunity to fill the Admin Clerk Vacancy at Shoprite, one of South Africa’s foremost retail giants. Positioned in the bustling city of Brackenfell, Cape Town, this vacancy offers a unique blend of administrative duties and direct support to the Deputy Divisional Manager within the Western Cape Divisional Office. If you’re passionate about making an impact in a fast-paced retail environment and are keen on exploring this Admin Clerk Vacancy, read on for all the details about this opportunity.

Admin Clerk Vacancy Overview

  • Closing Date: 2024/04/05
  • Reference Number: SHO240402-2
  • Position: Admin Clerk
  • Employment Type: Permanent
  • Location: Brackenfell, Cape Town, Western Cape, South Africa

Purpose of the Role

The Admin Clerk Vacancy is pivotal in ensuring the smooth operation of the WCCH Divisional Office by handling a variety of administrative tasks. Your role will involve accurate and timely administrative work, document management, diary management for the Deputy Divisional Manager, and providing additional support as needed.

Key Responsibilities

  • Offer administrative support in line with company policies to Divisional Managers.
  • Quickly escalate any concerns to maintain workflow efficiency.
  • Coordinate query resolutions related to People functions, often acting as a communicator for others.
  • Support the team in delivering solutions and services effectively.
  • Commit to a culture of openness and clear communication within the team.
  • Guarantee the accuracy of data inputs and relevant reports.
  • Adhere to all governance frameworks and standards, including health and safety requirements and the POPI Act.
  • Identify and manage risks within the administrative and functional team areas.
  • Suggest improvements and share ideas on administrative technologies.

Qualifications and Experience

  • Qualifications: A must-have Grade 12 National Senior Certificate. A Diploma in Administration or equivalent is advantageous.
  • Experience: Minimum of one year in an administrative role, preferably with exposure to the FMCG or retail sector.

Knowledge and Skills

To excel in the Admin Clerk Vacancy at Shoprite, candidates must possess a broad range of knowledge and skills that contribute to the efficient management of administrative duties within a dynamic retail environment. Below is a detailed list of the essential competencies:

  • Outstanding Communication and Interpersonal Skills
    • Proficiency in both verbal and written communication to effectively convey information.
    • Ability to interact positively with colleagues and external parties, fostering strong working relationships.
    • Skill in resolving conflicts diplomatically and maintaining a professional demeanor in all interactions.
  • Expertise in Phone Etiquette and Efficient Call Management
    • Knowledge of professional phone etiquette, including answering calls promptly and courteously.
    • Ability to manage multiple phone lines, ensuring calls are directed accurately and messages are relayed promptly and clearly.
    • Competence in handling complex queries over the phone and providing accurate information.
  • A Collaborative Team Player
    • Strong team-oriented mindset, with a focus on contributing positively to team dynamics and shared goals.
    • Flexibility in assisting team members with tasks as needed and stepping into different roles for the greater good of the team.
    • Openness to sharing knowledge and working collaboratively on projects or tasks.
  • Proficiency with Excel (Office 365) and Office 365 Mail
    • Advanced skills in Excel for creating, managing, and analyzing spreadsheets for various administrative tasks.
    • Competence in using Office 365 Mail for efficient email management, scheduling meetings, and organizing tasks and calendars.
    • Experience in utilizing other Office 365 tools for collaboration and document management.
  • Detail-Oriented with Strong Organizational Skills
    • Exceptional attention to detail in managing files, records, and documentation with accuracy.
    • Strong organizational abilities to prioritize tasks, meet deadlines, and maintain order in a fast-paced environment.
    • Skill in planning and executing administrative processes with precision.
  • Adaptability and Problem-Solving Abilities
    • Flexibility in adapting to changing priorities, tasks, and retail environment dynamics.
    • Proficient in identifying problems, analyzing potential solutions, and implementing effective resolutions.
    • Capability to think creatively in challenging situations to maintain workflow efficiency.
  • Commitment to Continuous Learning
    • A proactive approach to learning new skills, software, and industry practices to enhance job performance.
    • Willingness to participate in training sessions, workshops, and other learning opportunities.
    • Interest in staying informed about retail industry trends and administrative technologies to suggest improvements and innovations.

These skills and attributes are critical for anyone looking to fill the Admin Clerk vacancy at Shoprite, ensuring they are capable of handling the responsibilities that come with supporting a leading retail operation in Brackenfell, Cape Town.

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How to Apply

Ready to take the next step in your career with Shoprite?

Ensure you match the qualifications and experience required, and submit your application through Shoprite’s career portal.

Joining Shoprite as an Admin Clerk in Brackenfell offers a chance to engage in meaningful work in a supportive and dynamic environment. If you’re a motivated individual with a passion for excellence in administration, don’t miss this opportunity to apply and grow your career with one of South Africa’s leading retail brands.