Shoprite is thrilled to announce an exciting Admin Clerk position for dedicated and detail-oriented individuals to join their team as Admin Clerks. The Admin Clerk Position is ideal for those eager to contribute to efficiently operating administrative functions and support Shoprite’s commitment to delivering outstanding customer service. The company invites motivated candidates with strong organizational skills and a passion for administrative work to apply and become part of their dynamic team.
This is a chance for individuals to advance their careers with a leading retailer and make a significant impact within the organization. Prospective applicants are encouraged to apply and seize this opportunity to join Shoprite.
Shoprite Admin Clerk position Overview
- Job Title: Admin Clerk (Online Shopping)
- Type: Contract/Fixed Term
- Location: Gosforth Park, Germiston, Gauteng
- Closing Date: 6 September 2024
- Reference Number: SHO240830-4
About Shoprite
Company Overview: Shoprite is Africa’s largest and most prominent retailer, renowned for its extensive range of products and services. Established with a commitment to delivering value and quality, Shoprite operates a vast network of stores across multiple countries on the continent. The company has a deep-rooted presence in South Africa and continues to expand its footprint to serve millions of customers effectively.
Mission and Values:
- Customer Focus: Shoprite is dedicated to understanding and meeting the needs of its diverse customer base. The company prioritizes exceptional service and strives to enhance the shopping experience through innovation and efficiency.
- Quality and Value: Offering a wide range of products at competitive prices, Shoprite ensures high standards of quality across all categories, from groceries to household items.
- Community Engagement: Shoprite actively contributes to the communities it serves through various social responsibility programs and initiatives aimed at making a positive impact.
Business Operations:
- Retail Network: Shoprite operates a comprehensive retail network including supermarkets, hypermarkets, and specialty stores, catering to both urban and rural areas.
- Online Presence: The company embraces digital transformation with a robust online shopping platform, providing customers with a convenient and efficient way to shop from home.
- Diverse Offerings: From fresh food and groceries to furniture and electronics, Shoprite’s extensive product range meets the diverse needs of its customers.
Commitment to Excellence: Shoprite is continuously evolving to stay ahead of industry trends and customer expectations. With a focus on innovation, operational efficiency, and exceptional customer service, Shoprite remains a leader in the retail sector, driving growth and delivering value across Africa.
Key Responsibilities:
- Order Processing: Efficiently manage online orders, lay-by arrangements, and credit applications.
- Customer Interaction: Operate within a call center environment to assist customers with their online orders and credit applications.
- Communication: Coordinate with customers, stores, distribution centers (DCs), and courier companies to ensure effective order fulfillment.
- Liaison: Engage with stores, DCs, buyers, and suppliers regarding order details, booking dates, stock availability, and service calls.
- Administration: Handle filing and general administrative tasks.
Requirements:
- Education: Grade 12 is essential.
- Experience: Prior retail or online shopping experience is advantageous.
- Skills:
- Proficient in MS Office (especially Excel).
- Strong communication skills, both written and verbal.
- Good phone etiquette.
- Understanding of e-commerce environments.
Additional Information:
- Work Hours: Flexibility is required as shifts, evenings, nights, weekends, and public holidays may be involved.
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Shoprite’s Admin Clerk position represents a promising opportunity for individuals who are meticulous, organized, and passionate about administrative excellence. By joining Shoprite, candidates will not only contribute to the smooth operation of vital administrative functions but also support the company’s dedication to exceptional customer service. This role offers a unique chance to advance within a prominent retail organization and make a meaningful impact on its success.
Prospective applicants are encouraged to embrace this opportunity to grow their careers with Shoprite, a leader in the retail industry. Apply now to be part of a team that values dedication, innovation, and the drive to achieve excellence.